2015 Buick Encore Technical Service Bulletins

1,461 technical service bulletins (TSBs) are on record for the 2015 Buick Encore. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10116874Feb 8, 2016Exterior lighting. This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
• 10096184Feb 8, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the general motors service policies and procedures manual section 5.2.4 odometer servicing.
• 10116871Feb 5, 2016Equipment. This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
• 10116867Feb 3, 2016Back-over prevention (rear camera), Electrical system. This technical bulletin provides a procedure to replace the sunshade on vehicles that have the condition of Rear Camera Inoperative - Backup Lamps Inoperative - F6 Fuse Open
• 10116863Feb 1, 2016Equipment. This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10112278Jan 19, 2016Steering. This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
• 10112277Jan 19, 2016Equipment, Electrical system. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10112264Jan 7, 2016Body and structure. This informational bulletin provides information on removing paint stains on the under side of protective shipping film
• 10112261Jan 4, 2016Equipment. This informational bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules
• 10250067Jan 1, 2016Equipment. Infotainment System Will Not Return to Media After Bluetooth Call Ends
• 10246639Jan 1, 2016Steering. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
• 10114991Dec 21, 2015Equipment. This Preliminary Information communication provides information to the technician on the steps to take to diagnose and repair the vehicles that may have an inaccurate clock. Technician will check for Diagnostic Trouble Codes in the telematics communication interface control module. Ensure that the customer?s concern does not relate to the normal characteristic described in the latest version of PIC5839. Technician…
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10114948Dec 4, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a voice recognition system that is inaccurate when trying to access contacts stored in the paired phone's contact list. The following list of helpful hints may assist with a more desired system operation. When giving a command do not speak slowly. The system does not recognize tags if they are in the name of…
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10115141Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of…
• 10115140Nov 30, 2015Electrical system, Engine. This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire. Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the…
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115133Nov 23, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a no start or multiple messages on the Driver Information Center during cold weather. Technician will need to check the Vehicle Communication Interface Module label for Assembled in China.
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10115125Nov 20, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10115108Nov 9, 2015Equipment. This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
• 10137222Nov 5, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
• 10137214Nov 3, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10135182Oct 26, 2015Electrical system. 15038 - Dealer Message Only - Not a Field Action. Select 2015 model year vehicles will receive a software download via OnStar® to update the software for the Electronic Climate Control (ECC) system. This over-the-air update is being piloted on a few hundred customer vehicles in the mid-October thru mid-December timeframe. Pending the successful completion of the pilot, rollout to the general vehicle population will…
• 10126417Oct 26, 2015Electrical system. 15038 - Dealer Message Only - Not a Field Action. Select 2015 model year vehicles will receive a software download via OnStar® to update the software for the Electronic Climate Control (ECC) system. This over-the-air update is being piloted on a few hundred customer vehicles in the mid-October thru mid-December timeframe. Pending the successful completion of the pilot, rollout to the general vehicle population will…
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10114920Oct 21, 2015Equipment. This Preliminary Information communication provides information to the technician about a security code may be requested at the TECHLINE terminal. The security code is listed in Global Connect along with the Key code.
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126370Oct 13, 2015Equipment, Transmission and drivetrain. This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114886Oct 13, 2015Brakes. This Preliminary Information communication provides information to the technician about vehicles that had the Brake Pressure Modulator Valve now Diagnostic Trouble Code C0131 is set current. Technician should remove Brake Pressure Modulator Valve assembly and inspect the brake pressure sensor assembly to ensure all shipping material has been removed before installation.

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