2016 Buick Encore Technical Service Bulletins

1,253 technical service bulletins (TSBs) are on record for the 2016 Buick Encore. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10123271Oct 20, 2017Engine. This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
• 10123269Oct 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set.
• 10123252Oct 13, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10134595Oct 3, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190318Oct 1, 2017Electrical system. All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down.
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159599Sep 22, 2017Suspension. This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10157018Sep 20, 2017Fuel system, Tires, Equipment, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10159575Sep 14, 2017Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10157003Sep 13, 2017Equipment, Engine cooling. This Preliminary information communicates the possibility of the timing chain tensioner gasket being improperly installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10157000Sep 12, 2017Engine, Equipment. This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159590Sep 7, 2017Engine cooling, Transmission and drivetrain. This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo charger system from freezing causing cold weather performance issues.
• 10159578Sep 7, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10156991Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician with a diagnostic tip for navigation radios that have inaccurate entries at times when using the voice recognition to input the address. When using the Navigation command "Address" or "Destination" this Allows an address to be stated as a one-shot method. When using the Navigation command "Directed Address" this Allows an address to…
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10140293Aug 31, 2017Engine cooling. This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10137747Aug 29, 2017Equipment. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137724Aug 16, 2017Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly.
• 10140373Aug 15, 2017Electrical system. This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical connections that may set a DTC instead of just replacing a part.
• 10137714Aug 11, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10137713Aug 11, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10137710Aug 10, 2017Equipment, Transmission and drivetrain. This Preliminary information communicates to dealers that the Bezel on the shifter can be serviced separately.
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10137697Aug 2, 2017Electrical system. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126083Jul 28, 2017Engine. This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two different suppliers for the oil filter housing which results in two different filters being used.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126068Jul 25, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10126111Jul 24, 2017Electrical system. This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

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