2016 Buick Encore Technical Service Bulletins

1,253 technical service bulletins (TSBs) are on record for the 2016 Buick Encore. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135296Oct 10, 2016Equipment. This preliminary informational bulletin provides repair information to correct a customers concern of check engine light on with DTC P1101 set.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135247Oct 5, 2016Equipment, Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099861Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may be running rough with a malfunction indicator lamp on. Technician may find diagnostic trouble code p0300 set. Technician will need to perform an engine compression testing in service information. If excessive leakage to the crankcase is isolated, check piston and cylinder wall condition. Technician should…
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10118969Sep 26, 2016Brakes. This technical bulletin provides a procedure to replace the rear brake pads to correct a condition of a noise in the rear brake pads at first apply due to an internal concern regarding the pads that were initially installed on the vehicle.
• 10098441Sep 26, 2016Visibility (wipers, defrost, mirrors). This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10118964Sep 22, 2016Steering. This technical bulletin provide a procedure to replace both the intermediate steering shaft boots (seals) and the steering gear to correct a customer concern on a hard steer during colder temperatures and/or knocking/clicking noise heard due to water intrusion in the steering gear input shaft freezing and/or causing corrosion.
• 10118963Sep 22, 2016Brakes. This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to some vehicles having the key cylinders hidden during the time of delivery.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118920Sep 19, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct the conditions of Radio Locks Up and/or Resets, Bluetooth Pairing, IPhone Loses Pairing, Bluetooth Connection And Audio Concerns, Street Names Flickering, TBT Routing Screen Displayed After Download is Finished, XM Weather Alerts Cannot Be Selected Off, Voice Recognition and Navigation Updates, Various Rear Vision Camera Concerns…
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10097132Sep 14, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10099068Sep 12, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that air condition inoperative and/or ambient temperature display missing. Technician should check for unplugged connectors or damaged harness to the ambient temperature sensor.
• 10098523Sep 12, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that air condition inoperative and/or ambient temperature display missing. Technician should check for unplugged connectors or damaged harness to the ambient temperature sensor.
• 10118939Sep 9, 2016Equipment. Service bulletin technical phone icon on radio display intermittently will not respond or spins when pressed.
• 10118937Sep 9, 2016Equipment. Service Bulletin technical radio is theft locked.
• 10118934Sep 8, 2016Equipment. This informational bulletin provides information on a new service replacement radio has been released for the vehicles above. As a result, the radio part number received may not be the same part number as the one that was ordered. Certain service replacement radios do not require USB programming.
• 10118921Sep 7, 2016Electrical system. This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
• 10099842Sep 2, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may be running rough with a malfunction indicator lamp on. Technician may find diagnostic trouble code p0300 set. Technician will need to perform an engine compression testing in service information. If excessive leakage to the crankcase is isolated, check piston and cylinder wall condition. Technician should…
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082277Aug 30, 2016Tires, Equipment. This informational bulletin provides the correct information that is needed to correctly know what tpm sensor is needed to be installed on vehicles if there is accessory wheels installed and who to contact when the accessory wheels will not learn the tpm's to the vehicles.
• 10083325Aug 29, 2016Equipment. This preliminary information communication advises the technician that the human machine interface, radio or tuner, radio controls, integrated center stack, display, and media disc players are placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082411Aug 26, 2016Equipment. This technical bulletin provides a procedure to enable the 4g lte wifi on newly delivered vehicles for some vehicles that were not shipped with the feature not enabled.
• 10083208Aug 23, 2016Engine. This preliminary information communication provides information to the technician about vehicles with a rattle noise from engine area while driving. Technician will need to check the torque on turbocharger mounting bolts.
• 10083206Aug 23, 2016Engine. This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that have an oil leak at the rear of the engine. Technician will need to use the evaporative emissions system tester to record the crankcase pressure. If the crankcase pressure is in the proper range, follow published service information strategy based diagnostics for engine oil leaks.
• 10081880Aug 19, 2016Transmission and drivetrain. This technical bulletin provides the procedures to complete a transsmission adaptive learn on all the different types of vehicles and transmissions based on rpo options to correct a condition of harsh shifts on hard accellerations.
• 10083080Aug 15, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis.
• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.

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