2017 Buick Encore Technical Service Bulletins

1,121 technical service bulletins (TSBs) are on record for the 2017 Buick Encore. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139188Dec 13, 2017Electrical system. This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.
• 10139179Dec 12, 2017Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10139234Dec 11, 2017Latches, locks and linkages. This technical bulletin provides a procedure to replace the hood latch if you experience a condition of the hood difficult to open or wont open due to the cable coming off.
• 10139212Dec 11, 2017Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10126959Dec 11, 2017Engine cooling. This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised that if the engine misfires during very specific cold start conditions, to replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest…
• 10139185Dec 7, 2017Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10139181Dec 7, 2017Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10126952Dec 6, 2017Engine cooling. This Preliminary Information communication provides information to the technician related to utilizing crankcase pressure testing to aid in engine oil leak diagnostics. The technician is directed to perform the testing and to check related components based on the results.
• 10126951Dec 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10139223Dec 5, 2017Equipment, Transmission and drivetrain, Engine cooling. This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo charger system from freezing causing cold weather performance issues.
• 10139187Dec 5, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139220Dec 4, 2017Equipment. This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
• 10139211Dec 4, 2017Equipment. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139186Dec 1, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139099Nov 30, 2017Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10140338Nov 29, 2017Engine cooling. This technical bulletin provides a procedure to replace the evap canister for vehicles with the condition of Malfunction Indicator Lamp (MIL) Illuminated with DTC P0446 or P0455 Set due to spiders laying a nest within the canister.
• 10140340Nov 28, 2017Equipment. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
• 10139116Nov 28, 2017Equipment. This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
• 10139085Nov 27, 2017Equipment, Electrical system. This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
• 10139095Nov 22, 2017Equipment. This bulletin describes the Dealer special tool loan program process.
• 10139089Nov 22, 2017Equipment, Transmission and drivetrain, Engine. This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10139139Nov 21, 2017Equipment. This technical bulletin provides a procedure to replace the ambient air temperature sensor with the correct one due to the plant installing the incorrect one causing a Malfunction Indicator Lamp (MIL) Illuminated and DTC P0071 Set at PDI.
• 10125132Nov 21, 2017Equipment. This Preliminary information communicatesthe steps to diagnose and repair the concern of MIL on with DTC'sP0335 P0340 P0365 set current or in history. The Technician is advised to Perform theBattery Inspection / Test in Service Information using the GR8 /EL 50313 - 20Battery Tester. The Technician will make repairs or release the vehicle based on the results of the testing.
• 10125127Nov 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10125122Nov 20, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10139130Nov 17, 2017Equipment. This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139090Nov 17, 2017Electrical system, Engine. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10125118Nov 16, 2017Engine cooling. This Preliminary Information is to assist in the isolation of a rattle noise from the turbocharger wastegate actuator rod.
• 10125115Nov 14, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10134594Oct 25, 2017Equipment, Engine. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10134621Oct 24, 2017Equipment. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10134618Oct 23, 2017Equipment. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10134592Oct 23, 2017Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
• 10123273Oct 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may be running rough with a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Code P0300 set. The technician will need to perform engine compression and leakage Testing in Service Information.
• 10123271Oct 20, 2017Engine. This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
• 10123269Oct 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set.
• 10134612Oct 17, 2017Back-over prevention (rear camera). This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
• 10123252Oct 13, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10134595Oct 3, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…

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