1994 Buick Regal Visibility (wipers, defrost, mirrors) Problems

“The contact owns a 1994 Buick Regal. The contact stated that the windshield wipers do not work. The washer/wiper switch power feed wire causes the wipers to work intermittently and become inoperative. The failure has occurred in rainy conditions. Buick stated that the VIN was not included in NHTSA campaign id number 97v017000 (visibility:windshield wiper/washer:switch/wiring). The failure mileage was 47,000. Updated 12/10/08 the dealer showed the consumer the two wires that wer broken on the windshield wiper switch. Updated 12/16/08.”

“The contact stated the vehicle was taken to an independent mechanic, who upon inspection, determined that the windshield wipers needed to be replaced and there was a recall on that same component. The dealer was contacted, and expressed that they were not aware of any recall for this issue. The manufacturer was also contacted, and determined that the vehicle was not included in the recall due to the VIN. The vehicle had the same issues stated in the recall # 97v017000 regarding visibility:windshield wiper:switch/wiring.”

“Recall states that dealer will inspect and replace washer wiper switch with a new switch, dealer only inspected the old switch. Told consumer it was not necessary to put in a new switch. Therefore, left with old switch still installed. Months later, switch became inoperative.”

“Windshield wipers works intermittenly at times. He can turn switch on and there is a delay. Dealership is aware of the problem. The dealer replaced the wipers with the same kind of failed part and it failed again.”

“On three different occasions had been to dealer concerning recall notice (#97v017000). Each and every time the dealer said they did not have parts or they would have to order them. How much longer does one have to wait to have a safety defect repaired?”