2013 Cadillac ATS Other or unknown Problems
- Complaints
- 17about this part
- Share
- 11%of 161 total for the year
- Median mileage
- 47,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the other or unknown of the 2013 Cadillac ATS, 11% of the 161 complaints for this model year. Where a mileage was given, the median is 47,500 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The touch screen froze up and had to be replaced that's the first issue. I replaced it. Now the second issue the touch screen starting cracking and it looks like spider webs. I have heard others has had the same problem. I shouldn't have to pay over $1300 for something that obviously has a defect in it.”
NHTSA complaint #11329218, filed 2020-06, 102,000 miles“I currently have the cue screen has spider webs inside and crack. It is out of warranty. I called the dealership and it's costing me a $1,600 plus. I only have 75000 miles on this car. I drove 120 miles in since march.”
NHTSA complaint #11327027, filed 2020-06, 76,000 miles“This model Cadillac has been having numerous complains over the years, due to screens crack overnight, it happened to me once but the dealer replaced it, but now that I don't have warranty it happened once again and they are trying to charge 1500, this is a very well known issue among Cadillac cue owners, and is something Cadillac needs to take account for and do a recall on a screen that doesn't shatter internally on it's own, may 3rd car was normal, may 4th the screen was shattered from the corner, like a webbing. …”
NHTSA complaint #11323352, filed 2020-05, 57,000 miles“Keys were in owner's hands while opening the trunk, and then the keys were accidentally dropped into the trunk when the trunk was shut. When owner attempted to open the trunk by hitting the button on the trunk, the trunk did not open. Then the owner attempted to open driver's side door to access the trunk release button, but the vehicle did not recognize that the keys were inside the vehicle (I.e. Trunk) and the door did not unlock (I.e. The button on the door handles did not work).”
NHTSA complaint #11020109, filed 2017-08, 50,000 miles“Since june 2013, the Cadillac ATS has been making a vibration feeling. The vibration is unknown, it has been to service twice. First I was suggested to try a different gas (premium gas). The problem continued to occur, so I switched back to regular gas. Then received a recall letter about the transmission shift and that problem was fixed. But I also asked service to drive vehicle around while in the shop to figure out the occurring vibration issue. Service told me all the Cadillac ATS's cars do the same thing and that thats how they were manufactured, but the problem continues. …”
NHTSA complaint #10632238, filed 2014-09, 16,500 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11021792Aug 7, 2025This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
Other or unknown: other model years
Other parts of the 2013 Cadillac ATS
48 complaintsTransmission and drivetrain
46 complaintsElectrical system
36 complaintsSteering
25 complaintsBrakes
17 complaintsVehicle speed control
10 complaintsAir bags
9 complaintsExterior lighting
7 complaintsElectronic stability control
5 complaintsEquipment
5 complaintsFuel system
5 complaintsSuspension
5 complaints
← All problems reported for the 2013 Cadillac ATS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology