2013 Cadillac ATS Technical Service Bulletins

2,402 technical service bulletins (TSBs) are on record for the 2013 Cadillac ATS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112610Nov 28, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10112605Nov 27, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient…
• 10112604Nov 27, 2012Steering, Electrical system. This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112595Nov 21, 2012Electrical system. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112569Nov 14, 2012Body and structure. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10060015Nov 14, 2012Equipment. Summary to be provided on a future date.
• 10126197Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10126201Nov 9, 2012Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10138191Nov 8, 2012Equipment, Visibility (wipers, defrost, mirrors). This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10137448Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10126203Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10112557Nov 8, 2012Body and structure, Equipment. This Preliminary Information communication provides information to the technician about missing screws from the front fascia or air deflector. Dealer should order screws part number 11570637 as required.
• 10112550Nov 6, 2012Engine cooling. This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope…
• 10112545Nov 6, 2012Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10247011Nov 1, 2012Electrical system, Exterior lighting. False Low Beam Failure Message Displayed.
• 10245871Nov 1, 2012Equipment. Navigation System Does Not Calculate Most Optimal Route
• 10245761Nov 1, 2012Equipment, Electrical system. Requesting a New Key Code for Customer with Lost or Stolen Keys
• 10112534Nov 1, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10082260Nov 1, 2012Engine. 12270 - service update (revised vin list - message only). A small number of engines may develop a crankshaft bearing noise condition at low mileage. Prior to delivery to a customer, dealers are to perform a drive audit to identify vehicles with the condition. If condition is found, dealers are to replace the engine.
• 10071844Nov 1, 2012Steering. Summary to be provided on a future date.
• 10071350Nov 1, 2012Exterior lighting. Summary to be provided on a future date.
• 10063096Nov 1, 2012Equipment. Summary to be provided on a future date.
• 10059970Nov 1, 2012Engine cooling. Summary to be provided on a future date.
• 10089707Oct 31, 2012Engine. 12270 - service update. A small number of engines may develop a crankshaft bearing noise condition at low mileage. Prior to delivery to a customer, dealers are to perform a drive audit to identify vehicles with the condition. If condition is found, dealers are to replace the engine.
• 10059965Oct 31, 2012Engine cooling. Summary to be provided on a future date.
• 10112522Oct 30, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have "Low Beam Failure Message" displayed. Technician may find Diagnostic Trouble Codes B257C, B257D, U1501, U1502, U1511, U1512, U1521, U1522, U1531, and or U1532 set in the vehicle. Technician will need to reprogram the Body Control Module using Service Programming System.
• 10112516Oct 26, 2012Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10118657Oct 24, 2012Equipment. This preliminary informational bulletin provides Information - Towing/Transport Recommendations for Cadillac ATS to Avoid Vehicle Damage.
• 10085113Oct 24, 2012Equipment. This preliminary informational bulletin provides information on towing/transport recommendations to avoid vehicle damage.
• 10059998Oct 24, 2012Equipment. Summary to be provided on a future date.
• 10118653Oct 23, 2012Equipment. This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
• 10089705Oct 23, 2012Equipment. 12257 - service update. The navigation system may not calculate the most optimal route, randomly avoid some stretches of highway, and perform unexpected detours even under good traffic conditions. This happens mostly in areas with high-occupancy vehicle (hov) lanes and evacuation roads. Dealers are to inspect and, if necessary, update the navigation map database with an sd card.
• 10059960Oct 23, 2012Equipment. Summary to be provided on a future date.
• 10112501Oct 22, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112500Oct 22, 2012Equipment. This Preliminary Information communication provides information to the technician about questions on the Personalization by Driver option does. Technician should be advised that this menu option is not supposed to be displayed for ATS domestic vehicles. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112499Oct 22, 2012Equipment, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P059F and or U0284. Technician will need to inspect the upper close-out baffle and reposition the baffle as necessary. Technician should also inspect the forward harness for being misrouted and contacting the door.
• 10112498Oct 19, 2012Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles may indicate the blower motor is inoperative and/or there is water in the blower control module motor area. Technician will add a closed cell foam strip to the plenum water deflector.
• 10112497Oct 19, 2012Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

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