2014 Cadillac ATS Technical Service Bulletins

1,991 technical service bulletins (TSBs) are on record for the 2014 Cadillac ATS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10155584Feb 14, 2019Engine cooling. This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.
• 10155074Feb 13, 2019Engine. This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
• 10155072Feb 8, 2019Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
• 10155071Feb 8, 2019Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
• 10154290Feb 8, 2019Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10154287Feb 8, 2019Electrical system. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10155070Feb 5, 2019Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10154262Feb 1, 2019Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
• 10154628Jan 31, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10154625Jan 31, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10155055Jan 29, 2019Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10155051Jan 23, 2019Wheels. This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
• 10154629Jan 18, 2019Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10154627Jan 14, 2019Equipment. This warranty administration bulletin provides policy information on required operating procedures.
• 10155010Dec 21, 2018Equipment. This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
• 10154606Dec 17, 2018Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10154605Dec 17, 2018Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10154604Dec 17, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10154975Dec 14, 2018Transmission and drivetrain, Equipment. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10155014Dec 13, 2018Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10155009Dec 13, 2018Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10154566Dec 6, 2018Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10155012Dec 5, 2018Equipment, Seats. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
• 10155011Dec 5, 2018Electrical system. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10155008Dec 5, 2018Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10154993Dec 4, 2018Body and structure, Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.
• 10154552Dec 3, 2018Engine cooling. This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
• 10212581Nov 29, 2018Transmission and drivetrain, Exterior lighting, Air bags, Engine cooling. Special Coverage. Some vehicles equipped with a 2.0L turbo engine, may have a condition where a wire within the exhaust camshaft position actuator solenoid valve may break. If this were to occur, the Malfunction Indicator Lamp would illuminate, and a diagnostic trouble code DTC P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) would set. The driver may experience rough engine idling or…
• 10212582Nov 28, 2018Transmission and drivetrain, Steering, Fuel system, Wheels, Engine cooling…. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds.
• 10151869Nov 21, 2018Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10212577Nov 16, 2018Transmission and drivetrain, Equipment, Air bags. Special Coverage. On some vehicles, the vehicle may inadvertently shift into manual mode and, depending on the vehicle?s speed, the transmission will automatically downshift to first or second gear, resulting in a safe, but unwanted vehicle deceleration. If this occurs, the driver will not be able to shift out of manual mode until the vehicle. is turned off and back on again. The vehicle will also set diagnostic…
• 10155075Nov 8, 2018Engine cooling. This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
• 10212573Nov 7, 2018Steering. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds.
• 10212570Nov 7, 2018Fuel system, Wheels, Air bags, Steering, Transmission and drivetrain, Engine…. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds.
• 10151821Nov 6, 2018Engine. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
• 10155101Nov 5, 2018Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10149057Oct 29, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10147401Oct 23, 2018Equipment. This Preliminary information communicates
• 10147376Oct 12, 2018Equipment. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
• 10147367Oct 10, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10147364Oct 9, 2018Engine. This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
• 10147363Oct 9, 2018Engine, Equipment. This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
• 10150560Oct 4, 2018Engine. 18305 - Customer Satisfaction Program. Certain vehicles, serviced with a replacement engine, may have a condition in which the service engine camshaft cap bolts were not tightened to specification during the manufacturing process. If the camshaft cap bolts were not tightened to specification, they may loosen, resulting in loss of propulsion, reduced engine performance, and possible engine failure. A ?Service Engine…
• 10147348Oct 3, 2018Fuel system. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
• 10145490Sep 18, 2018Engine. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10145489Sep 17, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10144476Aug 28, 2018Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10144465Aug 20, 2018Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10144454Aug 9, 2018Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10144453Aug 9, 2018Engine, Engine cooling. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

← All problems reported for the 2014 Cadillac ATS