2014 Cadillac ATS Technical Service Bulletins

1,991 technical service bulletins (TSBs) are on record for the 2014 Cadillac ATS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112328Dec 23, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10133113Dec 20, 2013Back-over prevention (rear camera). This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133100Dec 13, 2013Engine cooling. This informational bulletin provides additional information on dexos oils and its use in GM vehicles.
• 10133098Dec 13, 2013Equipment. This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
• 10133097Dec 13, 2013Equipment. This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
• 10133094Dec 11, 2013Equipment. This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.
• 10112314Dec 11, 2013Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2013 Cadillac ATS All Wheel Drive Transfer Case (4474) Exchange program will be administered by the General Motors Product Quality Center. Dealer should contact General Motors Product Quality Center for further assistance.
• 10133092Dec 10, 2013Back-over prevention (rear camera), Brakes. This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.
• 10112312Dec 6, 2013Equipment. This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
• 10133087Dec 5, 2013Visibility (wipers, defrost, mirrors). This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
• 10112311Dec 5, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the Driver Information Center settings do not stay at the setting they were left it after an ignition cycle. Technician will need to reprogram the Instrument Panel Cluster with the latest calibrations using Service Programming System and Tis2Web.
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10246635Dec 1, 2013Engine cooling. Information for Vehicles Factory Filled With dexos1? 5W-20 Oil Are Approved to Substitute dexos1? 0W-20 Oil as Optional Top Off and Service Fill
• 10245797Dec 1, 2013Visibility (wipers, defrost, mirrors), Body and structure. Information on Windshield Multifunction Sensor Mount Bracket Cover Replacement
• 10071568Dec 1, 2013Brakes. Summary to be provided on a future date.
• 10069863Dec 1, 2013Equipment. Summary to be provided on a future date.
• 10069095Dec 1, 2013Engine, Equipment. Summary to be provided on a future date.
• 10064089Dec 1, 2013Equipment. Summary to be provided on a future date.
• 10063992Dec 1, 2013Electrical system. Summary to be provided on a future date.
• 10118891Nov 27, 2013Equipment. Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
• 10118889Nov 27, 2013Electrical system. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
• 10118880Nov 19, 2013Equipment. This informational bulletin provides an update for 13-00-89-004C to include updated information.
• 10118873Nov 14, 2013Electrical system. This preliminary bulletin provides a procedure to reprogram the ECM, FPCM, or CCM to correct the customers concern of a rough idle at operating temp.
• 10118866Nov 11, 2013Equipment. This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
• 10114230Nov 11, 2013Transmission and drivetrain. 13387 - Service Update. Dealers are to perform a drive audit. A small number of engines may develop a crankshaft bearing noise condition at low mileage. The drive audit must be completed before vehicle delivery (and in addition to normal pre-delivery inspection activities) to identify vehicles with the condition. If the condition is found, dealers are to replace the engine.
• 10112344Nov 11, 2013Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10060080Nov 11, 2013Engine. Summary to be provided on a future date.
• 10118862Nov 8, 2013Electrical system, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
• 10118859Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
• 10118858Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
• 10118857Nov 7, 2013Electrical system. This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
• 10118852Nov 6, 2013Electrical system. This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
• 10118848Nov 5, 2013Steering, Transmission and drivetrain. This preliminary Informational bulletin provides information on a Intermittent Service Power Steering Message on Vehicle Start Up Condition.
• 10112336Nov 5, 2013Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10073486Nov 1, 2013Electrical system. Summary to be provided on a future date.
• 10073481Nov 1, 2013Engine. Summary to be provided on a future date.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10053905Nov 1, 2013Engine. Gm:some vehicles may display a malfunction ondicator lamp illumination due to diagnostic trouble codes p0011 and/or p0014.camshaft solenoids may need to be removed, inspect the screens for debris, and cleaned if necessary. Also included make/model buick regal/lacrosse and cadillac cts. Model year 2014.
• 10112438Oct 31, 2013Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0011 and or P0014. Technician will need to remove the camshaft solenoids and inspect the screens for debris. Technician will need to clean off the screens with brake cleaner if debris is present.
• 10112418Oct 21, 2013Electrical system, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
• 10112416Oct 18, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10112405Oct 15, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.

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