2020 Cadillac CT5 Technical Service Bulletins

898 technical service bulletins (TSBs) are on record for the 2020 Cadillac CT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10171304Jan 23, 2020Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 2020 Cadillic CT5 T93 transmission control module for the 10L80 10 speed transmission is on restriction through the Product Quality Center. Dealers are advised to contact the Product Quality Center if diagnostics has lead to replacement of the transmission control module.
• 10171301Jan 23, 2020Steering. This Preliminary information communicates a parts restriction is in place for the Power Steering Gear on 2020 Cadillac CT5.
• 10171300Jan 23, 2020Electrical system, Equipment. This Preliminary Information communication advises the technician that the Radio or Tuner, radio controls, Integrated Center Stack, HUD's, IPC's, and radio displays are placed on restriction through the General Motors Technical Assistance Center. Dealers will need to contact General Motors Technical Assistance Center for further assistance.
• 10172287Jan 22, 2020Equipment, Electrical system. This informational bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles on Next Generation Digital Vehicle Platform.
• 10171906Jan 22, 2020Equipment. This informational bulletin provides information for dealers/technicians on No MIL illuminated, ignore these DTCs if set in History.
• 10171887Jan 22, 2020Latches, locks and linkages, Body and structure. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10171299Jan 22, 2020Electrical system. This Preliminary information communicates that the E01 ECM p/n 12703874 is on part restriction.
• 10172285Jan 21, 2020Equipment. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171295Jan 17, 2020Electrical system. This Preliminary information communicates a parts restriction is in place for the Sensing and Diagnostic Module on 2020 Cadillac CT5.
• 10171291Jan 17, 2020Electrical system. This Preliminary information communicates a parts restriction is in place for the Image Processing Module on 2020 Cadillac CT5.
• 10171286Jan 15, 2020Electrical system. This Preliminary information communicates a parts restriction is in place for the Central Gateway Module on 2020 Cadillac CT5.
• 10171284Jan 15, 2020Electrical system. This Preliminary information communicates that is a module is unplugged, the Park Assist Control Module (PACM) will fall off the Bus and will not communicate until a power cycle of the PACM.
• 10171282Jan 15, 2020Electrical system, Equipment. This Preliminary information communicates that the transfer case control module is on engineering restriction to verify diagnostics and service information.
• 10171281Jan 14, 2020Suspension, Electrical system. This Preliminary information communicates a parts restriction is in place for the Suspension Control Module on 2020 Cadillac CT5.
• 10171275Jan 14, 2020Exterior lighting, Electrical system. This Preliminary information communicates a parts restriction is in place for the exterior lighting module on 2020 Cadillac CT5.
• 10172292Jan 13, 2020Electrical system, Equipment. This bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar® Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10171274Jan 13, 2020Electrical system. This Preliminary information communicates a parts restriction is in place for the Video Processing Module on 2020 Cadillac CT5.
• 10171273Jan 13, 2020Electrical system, Body and structure. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT5.
• 10171272Jan 13, 2020Forward collision avoidance. This PI communicates a parts restriction is in effect on 2020 cadillac CT5 Front View Camera Module.
• 10171269Jan 13, 2020Equipment, Electrical system. This Preliminary information communicates a parts restriction is in place for the Long Range Radar Module on 2020 Cadillac CT5.
• 10171268Jan 10, 2020Electrical system, Equipment. This Preliminary information communicates a parts restriction is in place for the Short Range Radar Module on 2020 Cadillac CT5.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10169356Nov 12, 2019Equipment, Wheels, Tires. This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
• 10169354Nov 12, 2019Equipment, Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10169365Nov 6, 2019Equipment. This engineering information bulletin is requesting information on paint quality issue that drives a warrantable item type of repair on any 2019 or 2020 Cadillac Model and to submit a Field Product Report (FPR) using the FPR App.
• 10168203Oct 30, 2019Equipment. This New Model Features Bulletin provides General Information and other Topics to help the Service Personnel become familiar with some of the features of the all new 2020 Cadillac CT5.
• 10168212Oct 29, 2019Transmission and drivetrain. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10168175Oct 14, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10168186Oct 10, 2019Equipment. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168204Oct 2, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10168188Oct 2, 2019Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10167423Oct 2, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10165904Sep 25, 2019Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10165901Sep 23, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10166672Sep 20, 2019Transmission and drivetrain. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to 8 speed transmission shift quality.
• 10166638Sep 18, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10165127Aug 23, 2019Electrical system. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
• 10165124Aug 21, 2019Engine cooling. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10165121Aug 15, 2019Engine cooling. This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

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