2021 Cadillac CT5 Technical Service Bulletins

800 technical service bulletins (TSBs) are on record for the 2021 Cadillac CT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10201299Jun 30, 2021Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10200149Jun 28, 2021Visibility (wipers, defrost, mirrors), Equipment. This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
• 10200167Jun 25, 2021Brakes. This engineering information (EI) closure ends the need for further information from the field in regards to a squeak and/or squeal type noise heard during brake apply.
• 10200161Jun 25, 2021Suspension, Equipment. This engineering information (EI) closure ends the need for further information from the field in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver Information Center (DIC).
• 10200146Jun 22, 2021Engine cooling, Equipment, Electrical system. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
• 10200151Jun 21, 2021Exterior lighting, Equipment. This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10201285Jun 16, 2021Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10201281Jun 15, 2021Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10200154Jun 15, 2021Transmission and drivetrain, Equipment. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10200137Jun 10, 2021Other or unknown. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10200152Jun 7, 2021Equipment, Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10200153Jun 3, 2021Equipment. This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10200134Jun 2, 2021Electrical system, Seats. This service bulletin provides repair information to correct a customer concern of Memory Seat Module Does Not Adjust.
• 10207738Jun 1, 2021Electrical system, Equipment. Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the center stack module (CSM). Dealers will reprogram the radio.
• 10200171Jun 1, 2021Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).
• 10200101May 28, 2021Suspension. This engineering information (EI) closure ends the need for further information from the field in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
• 10199283May 28, 2021Exterior lighting. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10198892May 28, 2021Engine cooling. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10200089May 27, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10199281May 25, 2021Fuel system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10198890May 25, 2021Electrical system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10197305May 25, 2021Electrical system, Body and structure. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10199244May 24, 2021Engine. This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
• 10198853May 24, 2021Engine cooling. This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
• 10197327May 24, 2021Equipment. Service Update. Certain vehicles, equipped with an Infotainment System, may have a condition during cold temperature conditions where the Infotainment screen is blacked out. Dealers will reprogram the radio.
• 10199235May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10198844May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10200108May 19, 2021Brakes. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a squeak and/or squeal type noise heard during brake apply.
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10200088May 17, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10199252May 14, 2021Electrical system. This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available.
• 10198861May 14, 2021Steering. This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available.
• 10199234May 12, 2021Electrical system, Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10198843May 12, 2021Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10197293May 11, 2021Electrical system. This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation.
• 10200093May 6, 2021Tires. This service bulletin provides information on summer tire performance and tire cold weather cracking.
• 10199249May 6, 2021Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10198858May 6, 2021Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10200107May 5, 2021Brakes. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a squeak and/or squeal type noise heard during brake apply.
• 10199230May 5, 2021Suspension, Tires. This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10198839May 5, 2021Tires. This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10197317May 5, 2021Electrical system. Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
• 10197282May 5, 2021Engine cooling. This Preliminary information communicates the possibility of a inaccurate #1 Coolant Temperature Sensor causing the engine to run hot or overheat with possible over temperature message displayed on DIC
• 10200104May 4, 2021Equipment. This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
• 10199270May 4, 2021Engine, Engine cooling. This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
• 10198879May 4, 2021Other or unknown, Engine cooling. This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
• 10199265May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10199238May 3, 2021Engine, Electrical system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10198874May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10198847May 3, 2021Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

← All problems reported for the 2021 Cadillac CT5