2023 Cadillac CT5 Technical Service Bulletins

518 technical service bulletins (TSBs) are on record for the 2023 Cadillac CT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10249037Jan 11, 2024Engine cooling. This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
• 10249970Jan 10, 2024Steering. This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
• 10249964Jan 8, 2024Fuel system. This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern.
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10249959Jan 5, 2024Transmission and drivetrain. This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
• 10248710Dec 21, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using iPhone and Samsung Phones at Offset Positions.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10249286Dec 13, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10249281Dec 8, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10247194Dec 7, 2023Engine cooling. This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
• 10249270Dec 6, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10249267Dec 5, 2023Electrical system. This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
• 10246485Nov 30, 2023Electrical system, Equipment. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10246491Nov 27, 2023Electrical system, Transmission and drivetrain. This bulletin provides a procedure to perform a diagnostic check to verify if DTCs P18AE and/or P0700 Set returns when reset and to clear the codes and validate code does not set again.
• 10247364Nov 17, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10245545Nov 17, 2023Suspension, Wheels, Steering. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10246289Nov 15, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
• 10247355Nov 14, 2023Transmission and drivetrain. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10247348Nov 7, 2023Equipment. This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245361Nov 1, 2023Engine cooling. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to an abnormal engine noise heard and/or engine stalls and will not restart.
• 10244737Nov 1, 2023Electrical system. Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain vehicles, built beginning December 2, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified, that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10244197Oct 17, 2023Engine cooling. Service Update. Certain vehicles may have a condition in which the vehicle was built with the incorrect oil level indicator (dipstick). Dealers are to replace the oil level indicator (dipstick), check the oil, and add oil as necessary.
• 10246003Oct 16, 2023Fuel system, Electronic stability control, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service…
• 10244332Oct 12, 2023Wheels, Equipment. This service bulletin provides information on summer tire performance and tire cold weather cracking.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10243922Oct 10, 2023Electrical system. Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain vehicles built beginning December 2, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified, that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature.
• 10244995Oct 9, 2023Engine cooling, Electrical system. This service bulletin provides repair information to reprogram the cooling fan to correct a customer concern of a MIL Illuminated.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244276Oct 2, 2023Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244180Sep 22, 2023Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243981Sep 19, 2023Engine cooling. This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
• 10243582Sep 18, 2023Back-over prevention (rear camera). '(There may be future updates under this same release number.)​ Your Cadillac keeps getting better. This vehicle software update includes the following: Updates made to help prevent unwanted power consumption while undergoing a vehicle software update. A variety of other minor software updates to help make your driving and in-vehicle experience better.​ Better Never Stops™​
• 10243578Sep 18, 2023Back-over prevention (rear camera). '(There may be future updates under this same release number.) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the overall vehicle software update process. Better Never Stops™
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10241935Sep 5, 2023Electrical system. Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified, that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature.
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

← All problems reported for the 2023 Cadillac CT5