2012 Cadillac CTS Technical Service Bulletins

1,555 technical service bulletins (TSBs) are on record for the 2012 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113914Mar 4, 2016Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10112773Mar 3, 2016Electrical system. This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
• 10112771Mar 2, 2016Equipment. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
• 10112770Mar 2, 2016Electrical system. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
• 10112769Mar 2, 2016Equipment. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10112768Mar 2, 2016Equipment. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
• 10113888Mar 1, 2016Engine. This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will…
• 10112764Mar 1, 2016Equipment. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
• 10116914Feb 23, 2016Tires, Wheels. This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10116912Feb 22, 2016Equipment. This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
• 10116891Feb 12, 2016Equipment. This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
• 10116890Feb 12, 2016Exterior lighting. This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
• 10116888Feb 11, 2016Equipment. This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
• 10096026Feb 11, 2016Equipment. This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10116878Feb 9, 2016Electrical system, Equipment. This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
• 10116874Feb 8, 2016Exterior lighting. This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
• 10096184Feb 8, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the general motors service policies and procedures manual section 5.2.4 odometer servicing.
• 10116871Feb 5, 2016Equipment. This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
• 10114379Feb 3, 2016Equipment. This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply. Apply thread locker to the transmission output shaft flange splines and install a new front…
• 10114378Feb 3, 2016Equipment, Engine. This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false…
• 10116863Feb 1, 2016Equipment. This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10114355Jan 21, 2016Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
• 10095197Jan 21, 2016Engine. This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10112264Jan 7, 2016Body and structure. This informational bulletin provides information on removing paint stains on the under side of protective shipping film
• 10115003Dec 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
• 10114999Dec 23, 2015Brakes, Equipment. This Preliminary Information communication provides information to the technician about customers may inquire about a section in their owner's manual that addresses the use of high temperature brake fluid that should be used in their car during track use. Racing brake fluid has dry boiling points that are well above the specs of standard DOT 3 (401°) or DOT 4 (446°) brake fluid.
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114971Dec 15, 2015Vehicle speed control. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10247250Dec 1, 2015Air bags, Seats, Vehicle speed control, Equipment. In situations where your vehicle side doors will not open from INSIDE the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, the driver and passenger side doors can be opened from the inside of the vehicle by using the manual release levers located on the floor between the seats and the door openings.
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10114939Dec 1, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10089490Dec 1, 2015Electrical system. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10089427Dec 1, 2015Electrical system. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10088703Dec 1, 2015Equipment. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10137250Nov 23, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of poor radio hands-free voice recognition performance or sound quality after OnStar upgrade.
• 10115129Nov 23, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

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