2012 Cadillac CTS Technical Service Bulletins

1,555 technical service bulletins (TSBs) are on record for the 2012 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112687Dec 17, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10112685Dec 17, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a navigation map update 2012 may fail to load. Dealer will need to contact the Navigation Disc Center to obtain a 2013 or newer Map disc.
• 10112677Dec 14, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112658Dec 13, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have low audio output from the rear speakers. Technician should be advised that if the fader is placed in the center position, the front speakers should be slightly louder than the rear. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112654Dec 12, 2012Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have water dripping out of the trunk decklid from behind the trim panel. Technician will need to seal the license plate grommets.
• 10112651Dec 12, 2012Electrical system. This Preliminary Information communication provides information to the technician with a diagnostic tip on how to remove the ignition lock cylinder. Technician can use a pick tool on the hole behind the land on the lock cylinder housing and pull the ignition lock cylinder out of the ignition.
• 10112649Dec 12, 2012Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a creak noise coming from the A-Pillar area when going up and down driveways. Technician will need to apply Mylar or ultra-high molecular tape between the panels of the A-Pillar trim. Technician will also need to set the gap on the fender for a 1 millimeter clearance.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10112626Dec 5, 2012Electrical system. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10138556Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10138551Dec 4, 2012Seat belts. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10113831Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10113825Dec 4, 2012Electrical system. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10112623Dec 3, 2012Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10247006Dec 1, 2012Equipment. Navigation Map Update May Fail To Load.
• 10246934Dec 1, 2012Back-over prevention (rear camera). Difference Between Analog And Digital Vehicle Speed Display.
• 10246872Dec 1, 2012Equipment. Audio Output From Rear Speakers Appears Low.
• 10246867Dec 1, 2012Back-over prevention (rear camera). Creak Noise From A-Pillar Area
• 10246866Dec 1, 2012Back-over prevention (rear camera). Creak Noise From A-Pillar Area
• 10073122Dec 1, 2012Equipment. Summary to be provided on a future date.
• 10071897Dec 1, 2012Electrical system. Summary to be provided on a future date.
• 10071882Dec 1, 2012Equipment. Summary to be provided on a future date.
• 10071881Dec 1, 2012Electrical system. Summary to be provided on a future date.
• 10071880Dec 1, 2012Body and structure. Summary to be provided on a future date.
• 10062511Dec 1, 2012Air bags. Summary to be provided on a future date.
• 10043830Dec 1, 2012Air bags, Seat belts. Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b0074 0f set in pps module. *js updated 2/21/13.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10138217Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10137475Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112610Nov 28, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate.
• 10112608Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112599Nov 21, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10112595Nov 21, 2012Electrical system. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112593Nov 20, 2012Transmission and drivetrain. This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply. Apply thread locker to the transmission output shaft flange splines and install a new front…
• 10112573Nov 15, 2012Body and structure, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper…
• 10126197Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10138200Nov 12, 2012Body and structure, Equipment, Electrical system. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10137457Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10138196Nov 9, 2012Equipment, Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10137453Nov 9, 2012Electrical system, Other or unknown, Equipment. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.

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