2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10083065Aug 12, 2016Equipment. This preliminary information communication provides information to the technician with the revised license plate bracket installation instructions. Technician will not use the rivets that are included in the trunk bag for installing the front license plate mounting package regular production option code (vk3). If bolts and u-nuts are included in the trunk use those to install the bracket.
• 10083061Aug 12, 2016Electrical system. This preliminary information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082363Aug 12, 2016Equipment. This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10082863Aug 9, 2016Equipment, Electrical system. This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082862Aug 8, 2016Tires. This informational bulletin provides information on the rubber used in some performance tires loses flexibility and may develop surface cracks in the tire tread/shoulder area at colder temperatures.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10083776Aug 2, 2016Electrical system. This preliminary information communication advises the technician on steps to perform to determine if the customer's battery drain concern is being caused by a known concern with bluetooth call transfer operation when exiting the vehicle. If the concern is duplicated at the dealer with the onstar led is still green after the vehicle is turned off and the bluetooth call was disconnected. Dealer should advises that…
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10126063Jul 12, 2016Engine. This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
• 10126062Jul 11, 2016Brakes. This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
• 10100822Jul 11, 2016Engine. This informational bulletin provides the technician with what may happen to an engine due to lack of maintenance.
• 10080901Jun 21, 2016Other or unknown, Brakes. This preliminary information communication provides information to the technician on how to diagnose and repair vehicles that may have the antilock braking system, service traction control system, and/or service stabilitrak lights are on. The electronic brake control module may have one or more of the following diagnostic trouble codes c0035-c0050 with specifically symptom 18, 5a, or 0f. Technician will gain access…
• 10089253Jun 17, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10089392Jun 8, 2016Seat belts, Air bags. 44240 - special coverage. For vehicles equipped with a haptic seat option (rpo ufl or uhx) and a non-motorized seat belt retractor (rpo ax7), the airbag warning light may be illuminated due to a potential fault with the driver’s side diagnosable buckle switch. If this airbag light illuminates, and has diagnostic trouble code (dtc) b0072 set, it may be related to the driver’s side diagnosable buckle switch, and…
• 10089201Jun 8, 2016Equipment. This warranty administration bulletin provides policy information on using gm service policies and procedure manual that represent key gm requirements for service operations.
• 10114105May 31, 2016Engine, Electrical system. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
• 10078923May 26, 2016Equipment, Body and structure. This preliminary information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10114101May 25, 2016Wheels. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
• 10078921May 24, 2016Equipment. This preliminary information communication provides the technician with a diagnostic aid for identifying infotainment components on the vehicles to ensure that the correct component is ordered or replaced and the correct labor code is used for warranty submission.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114107May 20, 2016Electrical system. This informational bulletin provides information on service programming system (SPS) errors.
• 10078913May 20, 2016Steering. This preliminary information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "turn steering wheel start vehicle again". If there is a diagnostic trouble code b305a stored history in the body control module it may have been caused by a bound up steering wheel. Review the owner’s manual starting the vehicle messages section with the customer.
• 10078885May 17, 2016Engine. This preliminary information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with diagnostic trouble code p015b or a reduced engine power message with diagnostic trouble code p1101. Technician should look for a missing or damaged o-ring seal in the charge air cooler coupler.
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10134547May 13, 2016Equipment, Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative with no communication and DTC U0184, no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar hands-free calling issues, favorite stations stored twice and/or disappear caused by to the current software calibration within the radio.
• 10134545May 13, 2016Electrical system. This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
• 10078874May 10, 2016Equipment. This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10134536May 6, 2016Equipment. This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10081365May 6, 2016Electrical system. This informational bulletin provides information on the identification of vehicles that are shipped with the transport mode on and how to turn it off.
• 10114113May 5, 2016Engine cooling. This informational bulletin provides information on black smoke and rough idle on cold start.
• 10078871May 4, 2016Transmission and drivetrain. This preliminary information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6l45 or 6l50 automatic transmissions with regular production option code mya or myb apply. Apply thread locker to the transmission output shaft flange splines and install a new front…
• 10078860May 2, 2016Visibility (wipers, defrost, mirrors). This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10078568May 1, 2016Transmission and drivetrain, Equipment. This informational bulletin provides information on how to inspect the upper valve body to determine the correct rpo usage to correct a concern that after installation of a replacement upper valve body, the transmission may have no reverse and no 2nd gear due to the installation of the incorrect upper valve body.
• 10078575Apr 29, 2016Equipment. This technical bulletin provides a procedure to install a new foam patch over the microphone to correct a customer concern that when using the bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static due to the foam patch on the back of the headliner at the microphone mounting area coming loose.
• 10083893Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10137768Apr 26, 2016Electrical system. 15521 ? Customer Advisory Letter. On these vehicles, if the side doors will not open from inside the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, customers are being advised that the driver and passenger side doors can still be opened from inside the vehicle by using the manual release levers…

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