2014 Cadillac CTS Technical Service Bulletins

2,065 technical service bulletins (TSBs) are on record for the 2014 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114978Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about the compass on the radio display always shows North. Technician should update the radio with the latest calibrations.
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114971Dec 15, 2015Vehicle speed control. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10114960Dec 14, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a rattle from the turbocharger when cold. The technician will need to verify the noise is coming from the turbocharger before going forward. Technician will need to replace the turbocharger with the updated part number if verified the rattle noise when cold is from the turbocharger.
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10114946Dec 4, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
• 10247250Dec 1, 2015Air bags, Seats, Vehicle speed control, Equipment. In situations where your vehicle side doors will not open from INSIDE the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, the driver and passenger side doors can be opened from the inside of the vehicle by using the manual release levers located on the floor between the seats and the door openings.
• 10201129Dec 1, 2015Transmission and drivetrain, Vehicle speed control, Equipment. Service Translmission Light Flashing and/or Malfunction Indicator Lamp (MIL) On and DTC P0705 set
• 10201125Dec 1, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Information on Inside Rear view Mirror and Camera Loose
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201105Dec 1, 2015Tires. Information on Tire Cold Weather Cracking
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190565Dec 1, 2015Transmission and drivetrain. Service Transmission Light Flashing and/or Malfunction Indicator Lamp (MIL) On and DTC P0705 Set Some customers may comment on a malfunction indicator lamp (MIL) on or that the Service Transmission light is flashing. Customers may also comment that the shifter does not seem to shift correctly into each range. The technician may find DTC P0705 set or in history in the TCM
• 10190535Dec 1, 2015Visibility (wipers, defrost, mirrors), Electrical system. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is…
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10114939Dec 1, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10089490Dec 1, 2015Electrical system. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10089427Dec 1, 2015Electrical system. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10088703Dec 1, 2015Equipment. 15521 - customer advisory letter. This letter is being sent to bring to the customer's attention features that are covered in the vehicle's owner manual in situations where the customer vehicle side doors will not open from inside and outside the vehicle due to low or no battery voltage.
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10137250Nov 23, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of poor radio hands-free voice recognition performance or sound quality after OnStar upgrade.
• 10115129Nov 23, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10115127Nov 23, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
• 10075740Nov 23, 2015Engine. If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
• 10137249Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10137248Nov 20, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
• 10137246Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10089566Nov 19, 2015Electrical system. 15404 - customer satisfaction program. Certain vehicles may have a condition that if involved in a non-deployment crash may not automatically activate any post-crash actions, including an automatic crash response (acr) call from onstar, door unlock, interior lamp illumination, hazard lamp activation, hvac blower shutdown, and fuel pump shutdown. A non-deployment crash event is not severe enough to deploy the seat…
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10137232Nov 12, 2015Equipment, Back-over prevention (rear camera). This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
• 10137230Nov 10, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of musty odor from HVAC vents on startup.
• 10137226Nov 6, 2015Transmission and drivetrain. This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
• 10075716Nov 6, 2015Transmission and drivetrain. Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutch Select Solenoid Valve 2 (359), located in the lower valve body, sticking in its bore resulting in a 4th gear start. Note: This condition can be very intermittent and difficult to duplicate.
• 10137217Nov 4, 2015Engine. This technical bulletin provides inspection and repair information to correct a customer concern of various supercharger noise conditions.
• 10115098Nov 4, 2015Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10137212Nov 2, 2015Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of a clunk noise originating from the underside of the vehicle upon acceleration.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10114932Oct 28, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic.
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10126384Oct 22, 2015Brakes. This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10114909Oct 19, 2015Equipment, Engine. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10114908Oct 19, 2015Engine. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…

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