2016 Cadillac CTS Technical Service Bulletins

1,576 technical service bulletins (TSBs) are on record for the 2016 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10119017Oct 5, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the engine may shut off after wide open throttle maneuvers also the Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0121, P2101 and P2119 set. Dealer should inspect the air-filter to make sure it is correct. Technician should replace the air filter if it is…
• 10119015Oct 4, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099878Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p0106 and p0506. Technician will inspect for a broken valve spring and replace as needed.
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099150Sep 27, 2016Back-over prevention (rear camera). This preliminary information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "service rear vision system" message that both happen at the same time. Technician should check for diagnostic trouble codes and follow published service information diagnostics for the diagnostic trouble codes.
• 10098441Sep 26, 2016Visibility (wipers, defrost, mirrors). This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10099880Sep 23, 2016Engine, Electrical system. This preliminary information communication provides information to the technician about vehicles that the engine may shut off after wide open throttle maneuvers also the service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p0121, p2101 and p2119 set. Dealer should communicate to the customer not to drive the vehicle aggressively on track like conditions. Dealer should also…
• 10099466Sep 23, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on and diagnostic trouble code p0300 - p0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing “c” clip on the wire end for the ignition coil. If the clip is missing replace the wire.
• 10118985Sep 22, 2016Equipment. This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.
• 10118963Sep 22, 2016Brakes. This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to some vehicles having the key cylinders hidden during the time of delivery.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10098461Sep 20, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the integrated center stack for this concern.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10099765Sep 19, 2016Engine cooling. This preliminary information communication provides information to the technician that some vehicles may have a rattle coming from the turbo on a cold start. If the technician has verified the rattle noise when cold is from the turbocharger, and the noise is unforced, there is a revised part available for this concern.
• 10118953Sep 16, 2016Engine cooling. This technical bulletin provides examples of how the transmission cooler lines may cause noise and how to adjust or repostion the lines away from the vehicles body.
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098467Sep 16, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that the radio will not save xm favorites. Technician will need to replace the radio to address the concern.
• 10098466Sep 16, 2016Equipment. This preliminary information communication provides the technician with information on vehicles with navigation radio regular production option code io6 or uy4 that defaults to west virginia instead of virginia on a manual entry. General motors engineering is currently working on a solution for this concern.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098421Sep 14, 2016Steering. This preliminary information communication advises the technician that some customers may comment on the operation of their haptic seat during a lane keep assist event. Lane keep assist works differently than lane departure warning. The lane keep assist icon is solid amber, forward camera module is actively commanding a torque to electronic power steering. This means that the driver should also feel some feedback…
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10099127Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles voice recognition inoperative for calling bluetooth phone contacts. Technician will need to clear all private data and repair any phones that were deleted.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10118998Sep 9, 2016Equipment. 32470 - Service Update. The rear (or mid-row seat on Escalade, Escalade ESV) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Dealers are to replace the auxiliary heater and air conditioning control.
• 10118922Sep 8, 2016Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10118921Sep 7, 2016Electrical system. This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082277Aug 30, 2016Tires, Equipment. This informational bulletin provides the correct information that is needed to correctly know what tpm sensor is needed to be installed on vehicles if there is accessory wheels installed and who to contact when the accessory wheels will not learn the tpm's to the vehicles.
• 10083325Aug 29, 2016Equipment. This preliminary information communication advises the technician that the human machine interface, radio or tuner, radio controls, integrated center stack, display, and media disc players are placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082411Aug 26, 2016Equipment. This technical bulletin provides a procedure to enable the 4g lte wifi on newly delivered vehicles for some vehicles that were not shipped with the feature not enabled.
• 10081880Aug 19, 2016Transmission and drivetrain. This technical bulletin provides the procedures to complete a transsmission adaptive learn on all the different types of vehicles and transmissions based on rpo options to correct a condition of harsh shifts on hard accellerations.
• 10126148Aug 18, 2016Equipment. 18190 - Service Update. Vehicles may have an accelerator pedal attach bolt that is 5mm too long. The bolt may bottom out on the floor pan surface prior to secure fastening of the accelerator pedal, allowing the pedal to potentially loosen over time. Dealers will replace the accelerator pedal bolt.
• 10126146Aug 15, 2016Engine cooling. 43880 02 - Service Update Bulletin (Warranty Information section revised). On some vehicles equipped with a start/stop engine control option, the system level interactions related to the transition of run/crank and accessory inputs to the engine control module (ECM) during a crank event are compromised. This results in communication issues between the ECM and the intelligent battery sensor.

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