2016 Cadillac CTS Technical Service Bulletins

1,576 technical service bulletins (TSBs) are on record for the 2016 Cadillac CTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114971Dec 15, 2015Vehicle speed control. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10114960Dec 14, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a rattle from the turbocharger when cold. The technician will need to verify the noise is coming from the turbocharger before going forward. Technician will need to replace the turbocharger with the updated part number if verified the rattle noise when cold is from the turbocharger.
• 10114957Dec 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when…
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10114946Dec 4, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
• 10250050Dec 1, 2015Air bags, Exterior lighting. Stop/Start System (RPO KL9) Inhibited with Malfunction Indicator Light (MIL) ON, and DTC P16DC Set
• 10246537Dec 1, 2015Electrical system. Stop/Start System (RPO KL9) Inhibited with Malfunction Indicator Light (MIL) ON, and DTC P16DC Set
• 10201133Dec 1, 2015Electrical system, Engine cooling. Stop/Start System Malfunction, DTS P1064, P1065, P1068, P1070, P108D, P108R, or P1091 Set - Equipped with Stop/Start System (RPO KL9)
• 10201125Dec 1, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Information on Inside Rear view Mirror and Camera Loose
• 10201118Dec 1, 2015Electrical system, Transmission and drivetrain. Recovery Process from a Controller Reprogramming Interruption
• 10201099Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190568Dec 1, 2015Equipment, Electrical system. Stop/Start System Malfunction, DTC P1064, P1065, P1068, P106F, P1070, P108D, P108E, or P1091 Set Condition/Concern Some customers may comment that the message “Stop/Start System Disabled” appears on the DIC. There may be a poor ground terminal connection at G400.
• 10190535Dec 1, 2015Visibility (wipers, defrost, mirrors), Electrical system. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is…
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190387Dec 1, 2015Transmission and drivetrain, Electrical system. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During…
• 10074313Dec 1, 2015Electrical system. Summary to be provided on a future date.
• 10250042Nov 30, 2015Transmission and drivetrain. Gauges on Cluster are Inoperative Upon Start Up
• 10246529Nov 30, 2015Electrical system. Gauges on Cluster are Inoperative Upon Start Up
• 10137259Nov 30, 2015Electrical system. This technical bulletin provides repair information for Instrument Cluster Reprogramming to correct a customer concern that all the gauges (Speed, Tachometer, Fuel, etc.) on the cluster are inoperative upon start up of vehicle.
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10074306Nov 30, 2015Fuel system. Summary to be provided on a future date.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10075740Nov 23, 2015Engine. If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
• 10137248Nov 20, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
• 10115125Nov 20, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10115118Nov 10, 2015Equipment. This Preliminary Information communication advises the technician that on November 18th, 2014, part number 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10115115Nov 10, 2015Lane departure, Steering, Transmission and drivetrain. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback…
• 10075726Nov 10, 2015Electrical system. Effective November 18th, 2014, P/N 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center (TAC). A customer may comment on one or more of the following issues with the wireless charger. 1. My phone does not charge. 2. My phone charges very slow. 3. My phone moves out of charging spot (bull’s eye graphic on the charging mat). 4. My phone charges…
• 10075725Nov 10, 2015Electrical system, Equipment, Seats. A customer may comment on the operation of their haptic seat during a Lane Keep Assist (LKA) event.
• 10115098Nov 4, 2015Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10115095Nov 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10114926Oct 26, 2015Fuel system, Equipment, Engine. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…
• 10126388Oct 23, 2015Engine cooling. This technical bulletin provides repair information for replacement of the drive belt tensioner to correct a customer concern for a rattle noise at 48 km/h (30 mph) to 64 km/h (40 mph) when the engine is switching between V4 and V8 and/or they notice fluid leaking from the bellow on top of the tensioner.
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10114908Oct 19, 2015Engine. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10114901Oct 16, 2015Electrical system, Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have the park assist warning that goes off without an object near the vehicle. Engineering has reviewed the concern and it has been determined that this is a normal operating characteristic.
• 10126378Oct 15, 2015Body and structure. This informational bulletin provides information to dealership personnel regarding a limited production run of vehicles featuring a new Crystal White Frost low-gloss matte paint finish.
• 10126377Oct 15, 2015Engine cooling. This informational bulletin provides information to dealership personnel and customers regarding the normal characteristic of a slight bump, jerk or rough engine startup during an AutoStart event.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

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