2011 Cadillac Escalade ESV Body and structure Problems
- Complaints
- 4about this part
- Share
- 31%of 13 total for the year
- Median mileage
- 78,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2011 Cadillac Escalade ESV, 31% of the 13 complaints for this model year. Where a mileage was given, the median is 78,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear hatch was opened with the automatic button, it raised to the open position. As I was putting in our stroller the hatch fell and struck me in the head. I pushed the hatch up to get from underneath it, and when I let go it fell with no resistance. While falling shut the hatch hit the passenger side of the bumper cut out and slightly bent the hatch and scratched the inside of the bumper. The hatch would no-longer open after that. I took it to the dealership where they forced the door open so I could retrieve articles from the rear. …”
NHTSA complaint #10473770, filed 2012-09, 16,000 miles“2011 Cadillac Escalade Esv 26771 power rear cargo door is a serious safety hazard. Son was seriously hurt at airport luggage claims when a power rear cargo door was closing came down on his head and face with out warning of any kind that this door was closing. The door is so large and heavy. It comes downs to fast and does not retract back up when it hits something. The driver had no warning that a person was behind him as he closed the door. This is a very serious problem that will kill someone and should be corrected. The door needs to be change so that it cannot open from overhead. …”
NHTSA complaint #10397261, filed 2011-04“2011 Cadillac Escalade Esv 26771 power rear cargo door is a serious safety hazard. Son was seriously hurt at airport luggage claims when a power rear cargo door was closing came down on his head and face with out warning of any kind that this door was closing. The door is so large and heavy as it comes downs it's fast and does not retract back up when it hits something. The driver had no warning that a person was behind him as he closed the door. This is a very serious problem that could kill someone and should be corrected. This door should be change so that it cannot open from overhead. …”
NHTSA complaint #10397260, filed 2011-04Related service bulletins
- 11016944Mar 11, 2025This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10252745Mar 27, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10252124Mar 21, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10249745Jan 18, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
Other parts of the 2011 Cadillac Escalade ESV
5 complaintsElectrical system
2 complaintsEquipment
2 complaintsSeats
2 complaintsFuel system
1 complaintsOther or unknown
1 complaintsTires
1 complaints
← All problems reported for the 2011 Cadillac Escalade ESV
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology