2015 Cadillac Escalade ESV Technical Service Bulletins

2,067 technical service bulletins (TSBs) are on record for the 2015 Cadillac Escalade ESV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10115071Jun 25, 2015Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.
• 10113705Jun 23, 2015Electrical system. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10113703Jun 23, 2015Electrical system, Engine cooling. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10115067Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10115066Jun 22, 2015Body and structure, Equipment. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate…
• 10115065Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about the iPod that the first song will still be displayed when the next song in the list is playing. Engineering has deemed this to be a normal operating characteristic of the vehicle and no repair attempts should be made.
• 10115064Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10113701Jun 22, 2015Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10113697Jun 19, 2015Equipment. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, and/or DTC P0300 set.
• 10115059Jun 18, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam…
• 10115053Jun 17, 2015Tires, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115052Jun 16, 2015Seats, Electrical system. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code…
• 10115045Jun 15, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to…
• 10115042Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
• 10115041Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern.
• 10115039Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on…
• 10115038Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10115036Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
• 10113690Jun 12, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of a rattle noise on right front cross rail of the luggage carrier.
• 10113688Jun 12, 2015Equipment. This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
• 10113687Jun 11, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10115030Jun 9, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to…
• 10115027Jun 9, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10115026Jun 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
• 10113677Jun 5, 2015Transmission and drivetrain. This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10115015Jun 3, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P16F3 as a current or history code in the Transmission Control Module. Technician will need to insure that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module.
• 10115014Jun 3, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10115010Jun 2, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10115005Jun 1, 2015Suspension. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have rough, harsh, or stiff ride. The concern is most noticeable between 35-55 mph on fairly smooth roads, when coming in contact with small road imperfections, or expansion joints. Technician will need to use the vibration analyzer CH-51450-A (Pico Oscilloscope), while driving the…
• 10113667Jun 1, 2015Electrical system. This technical bulletin provides repair information for transmission control module reprogramming to correct a customer concern for MIL illuminated with firm shifts, shudder, engine RPM flare and DTCs P0606, P16F3 or P2818 set.
• 10057065Jun 1, 2015Transmission and drivetrain. Gmc/cadillac/chevrolet: after positioning shift lever into park, it fails to hold and vehicle rolls when brake pedal is released. Model 2013-15. Ats, cts, escalade, avalanche, camaro, corvette, express, silverado, suburban, tahoe, savana, sierra, yukon. *pe updated 2/5/16. *pe updated 2/12/16.
• 10114584May 29, 2015Electrical system. This Preliminary Information communication advises the technician to call General Motors Technical Assistance Center if the customer has a malfunction indicator lamp on and there is a diagnostic trouble code P16F3 set in the transmission control module.
• 10114582May 29, 2015Equipment. This Preliminary Information communication provides information to the technician for a water leak in in the second row seating area. Inspect the C-pillar area of the affected side of the vehicle for water intrusion or water marks on the seat belt retractor. If water evidence is found on the seat belt webbing or the retractor the seat belt/ retractor must be replaced after the water leak has been corrected and…
• 10113665May 29, 2015Body and structure. This preliminary informational bulletin provides technicians with repair information to correct a customer concern of rough, uneven or irregular horizontal seam on liftgate.
• 10090006May 29, 2015Transmission and drivetrain, Equipment. 15216 - customer satisfaction program. Certain 2015 model year cadillac escalade and escalade esv; chevrolet silverado ld crew and double cab; and gmc sierra ld crew, sierra ld crew double cab, yukon, and yukon xl model vehicles that are equipped with a 6.2l engine (rpo l86) and 8-speed automatic transmission (rpo m5u) may have a condition in which the u-joint retainer bolts lose index. If this condition occurs…
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113661May 27, 2015Engine cooling. This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
• 10114574May 26, 2015Body and structure. This Preliminary Information communication provides information to the technician that there was a temporary change to the frame coating on some vehicles. These vehicles will be painted with environmental coating rather than the normal frame wax. The environmental coated frames meet or exceed General Motors specifications for corrosion and no repair should be made.
• 10113660May 26, 2015Transmission and drivetrain. This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10114571May 22, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with erratic or hesitation when opening and closing the power lift gate. There may be a diagnostic trouble code B153A set in the power lift gate module. This concern could occur if the left lift gate actuator is internally coming apart. The actuator will need to be replaced however care must be taken when removing the…
• 10114569May 22, 2015Equipment. This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for…
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114568May 21, 2015Other or unknown. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and…
• 10114567May 21, 2015Electrical system. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113656May 21, 2015Electrical system. This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10090012May 21, 2015Transmission and drivetrain. 15389 - service update. This bulletin provides a service procedure to reprogram the transmission control module (tcm) on certain 2015 model year cadillac escalade, escalade esv, chevrolet silverado, gmc sierra, yukon denali and yukon denali xl vehicles equipped with an 8l90 8-speed (m5u) transmission and 6.2l (l86) engine. These vehicles may have a condition in which transmission calibration allows a higher than…
• 10114552May 15, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a content theft alarm sounding for no apparent reason. Technician may use all published Service Information diagnostics and has not found the cause of the unwanted content theft alarm sounding. Technician should use Global Diagnostic System 2 to review the Body Control Module parameters for "Content Theft…
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

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