2015 Cadillac Escalade ESV Technical Service Bulletins

2,067 technical service bulletins (TSBs) are on record for the 2015 Cadillac Escalade ESV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10090217Nov 7, 2014Transmission and drivetrain. 14616 - service update. This bulletin provides a service procedure to reprogram the transfer case control module on certain vehicles equipped with rpo nqh transfer case. These vehicles may exhibit a service 4wd message when starting the vehicle after it has been turned off with the transfer case control knob set in auto 4wd.
• 10114708Nov 5, 2014Suspension, Equipment, Tires. This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle.
• 10114707Nov 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10114241Nov 5, 2014Electrical system. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
• 10090210Nov 5, 2014Equipment. 14450a - service update (revised to include non-export vehicles). This bulletin provides a service procedure to inspect the air conditioning refrigerant warning label on certain vehicles. If the label is incorrect, this bulletin provides a service procedure to replace the label, inspect the air conditioning refrigerant charge, and adjust the air conditioning refrigerant charge.
• 10114706Nov 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114703Nov 3, 2014Brakes, Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when the dome lamps are off, if the brake pedal is applied or turn signal is operated, the dome lamp will flash on and off. Technician will need to replace both front overhead console lamps with part number 23104411.
• 10114240Nov 3, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10114239Nov 3, 2014Equipment. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
• 10252164Nov 1, 2014Equipment. Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10248796Nov 1, 2014Visibility (wipers, defrost, mirrors). Service Update for Inventory and Customer Vehicles Inspect Air Conditioning Refrigerant Warning Label and Adjust Refrigerant Charge
• 10247650Nov 1, 2014Electronic stability control. Unwanted Stability Activation and/or C0710.
• 10247224Nov 1, 2014Other or unknown, Engine cooling. Service 4WD Message ? Transfer Case Stuck in 4WD HI
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245289Nov 1, 2014Electronic stability control. Unwanted Stability Activation and/or C0710.
• 10074065Nov 1, 2014Equipment. Summary to be provided on a future date.
• 10067393Nov 1, 2014Electrical system. Summary to be provided on a future date.
• 10067377Nov 1, 2014Equipment. Summary to be provided on a future date.
• 10057012Nov 1, 2014Equipment, Electrical system. Cadillac: due to factory introducing offset in alignment parameters at assembly process, lane departure warning, service driver's assist message and intellbeam headlamp function fails to work properly. Model 2015 escalades.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10135355Oct 28, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10114322Oct 28, 2014Equipment. This prelimenary bulletin provides a procedure to calibrate or replace the camera to correct the customers concern of the Service Driver?s Assist message being displayed or the Lane Departure Warning and Intellibeam Headlamp function being inoperative
• 10114320Oct 28, 2014Electrical system. This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10081064Oct 27, 2014Equipment. 14541 - customer satisfaction. If certain vehicles are dinghy towed, their transfer case may become locked in neutral when preparing to disconnect the vehicle according to the procedures in the owner manual. Specifically, when the customer connects the battery and starts the vehicle as part of the “disconnecting the towed vehicle” procedure (see owner manual at steps 3, 4, and 5 of the “dinghy towing”), a code is…
• 10114312Oct 24, 2014Equipment. This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10114305Oct 23, 2014Body and structure. This preliminary bulletin provides a procedure to install foam at the front doors to redirect the water away from the door hinges during cold conditions and to correct the customers concern of the front doors are hard to open when cold.
• 10135350Oct 22, 2014Electrical system. This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135340Oct 17, 2014Electrical system, Wheels. This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135330Oct 14, 2014Interior lighting, Equipment, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that when the dome lamps are off, if the brake pedal is applied or turn signal is operated, the dome lamp will flash on and off. Dealer will need to replace both front overhead console lamps with GM Part Number 23104411.
• 10135329Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135328Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have that the USB port is inoperative or they receive a message of ?No other media available? when pressing the Media button. Dealer should advise the customer engineering is aware of the concern and is currently working towards a resolution.
• 10135327Oct 14, 2014Equipment. This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
• 10114292Oct 13, 2014Electrical system. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135321Oct 10, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
• 10135318Oct 9, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. When it is time for the oil change, fill with the recommended amount of engine oil as specified in Service Information.
• 10114286Oct 8, 2014Equipment. This information bulletin provides a procedure for the technicians to perform a transmission re-learn to correct a customer concern of low milage harsh shifting.
• 10135312Oct 6, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blow warm. Technician will need to replace the compressor to condenser line and install the line bracket.

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