2016 Cadillac Escalade ESV Technical Service Bulletins

1,524 technical service bulletins (TSBs) are on record for the 2016 Cadillac Escalade ESV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135239Oct 13, 2016Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10119031Oct 13, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the…
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10135276Oct 10, 2016Electrical system. This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.
• 10135275Oct 10, 2016Suspension. This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings.
• 10119029Oct 10, 2016Electrical system, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find Diagnostic Trouble Codes P2635 and or P018B set. The dealer is advised to replace the in tank fuel pump module assembly to correct the condition.
• 10119027Oct 10, 2016Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10119015Oct 4, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118994Sep 30, 2016Equipment. Thins engineering informational bulletin is requesting information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099961Sep 27, 2016Electrical system, Engine. This preliminary information communication provides information to the technician about vehicle that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p2635, u0074 and or u18a2. Technician will need to follow published diagnostics for diagnostic trouble codes u0074 would take priority over u18a2 if both set before addressing dtc p2635.
• 10099150Sep 27, 2016Back-over prevention (rear camera). This preliminary information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "service rear vision system" message that both happen at the same time. Technician should check for diagnostic trouble codes and follow published service information diagnostics for the diagnostic trouble codes.
• 10098441Sep 26, 2016Visibility (wipers, defrost, mirrors). This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10099468Sep 23, 2016Engine. This preliminary information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in drive. This condition will not be present in park, or neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use ch-51450-a (pico oscilloscope) to measure the vibration disturbance.
• 10099466Sep 23, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on and diagnostic trouble code p0300 - p0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing “c” clip on the wire end for the ignition coil. If the clip is missing replace the wire.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10100046Sep 21, 2016Brakes, Engine, Transmission and drivetrain, Electrical system. This preliminary information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no driver information center messages “ brake pedal override feature “, transmission busy or frequent shifting up or down, and diagnostic trouble codes p057b, p057c, and/or p057d may or may not be set.
• 10098461Sep 20, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the integrated center stack for this concern.
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118952Sep 16, 2016Equipment. This technical bulletin provides a procedure to replace the Homelink transmitter to correct the customers concern of the garage door wont open from far distances.
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098467Sep 16, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that the radio will not save xm favorites. Technician will need to replace the radio to address the concern.
• 10098466Sep 16, 2016Equipment. This preliminary information communication provides the technician with information on vehicles with navigation radio regular production option code io6 or uy4 that defaults to west virginia instead of virginia on a manual entry. General motors engineering is currently working on a solution for this concern.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100532Sep 14, 2016Equipment, Forward collision avoidance. This preliminary information communication provides information to the technician about vehicles that have "adaptive cruise temporarily unavailable" message on the dic when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors.
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10118986Sep 13, 2016Equipment. This engineering informational bulletin is ending the need of information from the field on vehicles with the condition of a rattle noise from the second row seat.
• 10100305Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about customers that may request the factory integrated trailer brake controller regular production option code (jl1) be installed on their full-size pickup or suv when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10099127Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles voice recognition inoperative for calling bluetooth phone contacts. Technician will need to clear all private data and repair any phones that were deleted.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10118998Sep 9, 2016Equipment. 32470 - Service Update. The rear (or mid-row seat on Escalade, Escalade ESV) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Dealers are to replace the auxiliary heater and air conditioning control.
• 10118922Sep 8, 2016Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10118921Sep 7, 2016Electrical system. This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
• 10099769Sep 2, 2016Equipment, Engine. This preliminary information communication advises the technician that generation 5 engines with regular production option code l83, l86, or lv3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per owner’s manual, and check the bolt torque on the valve lifter oil manifold assembly, before you contacting general motors product quality…
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10099774Sep 1, 2016Fuel system. This preliminary information communication provides information to the technician about vehicles that may have hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find diagnostic trouble codes p2635 and or p018b set. The dealer is advised to replace the in tank fuel pump module assembly to correct the condition.

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