2019 Cadillac Escalade ESV Technical Service Bulletins

778 technical service bulletins (TSBs) are on record for the 2019 Cadillac Escalade ESV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10161010May 13, 2019Body and structure. This Preliminary information communicates that unwanted liftgate opening can occur if the customer leaves a programmed fob in the vicinity of the passive liftgate antenna. If the antenna can locate a programmed fob in said area, the gate will open if the liftgate open switch or hands free sensor is activated.
• 10161906May 9, 2019Tires. This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10161971May 2, 2019Equipment, Electrical system. This engineering information PI ends the need for information from the field if a customer has received error message 220_7 when trying to remote start their vehicle with mobile app.
• 10161907May 2, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10160134Apr 30, 2019Engine. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10160086Apr 26, 2019Equipment, Body and structure. This informational bulletin provides information and operating tips for the hands free lift gate.
• 10160676Apr 18, 2019Brakes. This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within 2.0 mm (0.079 in) of the mounting plates.
• 10160087Apr 18, 2019Equipment, Engine. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
• 10160667Apr 15, 2019Back-over prevention (rear camera), Electrical system, Lane departure. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius.
• 10160120Apr 15, 2019Seats. This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.
• 10160663Apr 12, 2019Equipment. This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
• 10160662Apr 12, 2019Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10160661Apr 12, 2019Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown…
• 10160659Apr 11, 2019Electrical system, Body and structure. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find…
• 10160646Apr 9, 2019Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate…
• 10160416Apr 8, 2019Equipment, Latches, locks and linkages. This informational bulletin provides information for dealers/technicians on Rear Compartment Floor Stowage Compartment Cover Handle Availability as Service Part.
• 10160415Apr 8, 2019Electrical system, Air bags. This technical bulletin provides repair information to correct a customer concern of forward collision/active safety system inoperative, no messages or alerts. Technician may find DTC?s B390A?45, B390A?58 and/or DTC?B390A?67 are set.
• 10160112Apr 4, 2019Tires, Equipment. This informational bulletin provides information for 22" accessory wheel/tire usages.
• 10160133Apr 2, 2019Equipment, Transmission and drivetrain. This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
• 10160135Apr 1, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10160132Apr 1, 2019Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10158852Mar 27, 2019Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to adjust the shifter cable if found the cause of the customers concern.
• 10158864Mar 26, 2019Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10158859Mar 25, 2019Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10158855Mar 25, 2019Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10158867Mar 22, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10158861Mar 22, 2019Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10158857Mar 22, 2019Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10158863Mar 15, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
• 10158862Mar 14, 2019Electrical system, Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10156932Mar 14, 2019Latches, locks and linkages, Equipment. This Preliminary information communicates customers may comment on poor remote keyless entry (RKE) range (less than 20 feet.) Some customers may comment that the RKE fob must be held next to the driver door handle before the doors will unlock when passively attempting to unlock the door. The Radio Antenna Amplifier may be causing the range issue.
• 10158877Mar 11, 2019Electrical system, Equipment. This engineering informational bulletin is requesting information that the dealer needs to call the engineer listed if a customer has received error message 220_7 when trying to remote start their vehicle with mobile app.
• 10158865Mar 11, 2019Electrical system, Equipment. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
• 10158858Mar 7, 2019Fuel system, Equipment. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10158866Mar 4, 2019Engine, Equipment. This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
• 10158838Mar 1, 2019Engine. This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.
• 10154638Feb 28, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10155073Feb 26, 2019Equipment. This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
• 10154322Feb 25, 2019Back-over prevention (rear camera). This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
• 10154319Feb 25, 2019Latches, locks and linkages. This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver's door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time.
• 10154634Feb 19, 2019Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to reinstall the rear defroster tab on the rear window defogger for vehicles with the condition of rear defrosters inoperative or if one is to break during a normal repair.
• 10154300Feb 18, 2019Steering. This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
• 10155068Feb 15, 2019Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10154641Feb 15, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10154298Feb 15, 2019Electrical system. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10154649Feb 14, 2019Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10155072Feb 8, 2019Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
• 10155071Feb 8, 2019Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
• 10154280Feb 8, 2019Electrical system, Engine. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…

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