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Air bagsPart report

2020 Cadillac Escalade ESV Air bags Problems

Complaints
4about this part
Share
18%of 22 total for the year
Median mileage
25,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the air bags of the 2020 Cadillac Escalade ESV, 18% of the 22 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 3 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Loss of taste and smell except for brain matter followed by nasal drip in back of throat. Steering wheel air bag did not deploy. Right rear tire pop in freeway 94 westbound on 13 friday november 2020. Usaa sent diagnostics of vehicle's recall information. Called manufacturer of vehicle to report recall and denied off recall and info on insurance diagnostics sent. See uploads:”

NHTSA complaint #11384854, filed 2020-12, 25,000 miles

“Purchased a 2020 Cadillac Escalade Suburban about three months ago from GMC dealership at 8155 Interstate 35, San Antonio, Texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. …”

NHTSA complaint #11736511, filed 2026-05

“Driving 94 west bound jumped off my seat and remembered I didn't just hit anything on the road. Tire passed me and seatbelt strangled me when it pulled. Grabbed ahold of steering wheel and made sure not to hit any objects or anyone. Something hit my face and got discombobulated from the seatbelt. Had to remember that I needed to unbuckle seatbelt. All airbags deployed except steering wheel airbag vehicle was flipped. Crawled out of the vehicle picked up by ambulance to hospital. …”

NHTSA complaint #11384282, filed 2020-12

Air bags: other model years

YearComplaintsShare of year
202311%
2020418%
201713%
2011538%
2009350%
20081271%
20071436%
2006120%
200517%
2004418%
2003217%

Other parts of the 2020 Cadillac Escalade ESV

Engine
14 complaints
Wheels
4 complaints
Fuel system
3 complaints
Body and structure
2 complaints
Transmission and drivetrain
2 complaints
Brakes
1 complaints
Electrical system
1 complaints
Forward collision avoidance
1 complaints
Lane departure
1 complaints
Steering
1 complaints

← All problems reported for the 2020 Cadillac Escalade ESV

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology