2010 Cadillac Escalade Technical Service Bulletins

1,483 technical service bulletins (TSBs) are on record for the 2010 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083489Apr 19, 2016Equipment. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078734Apr 19, 2016Electrical system. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10078507Apr 18, 2016Electrical system, Equipment. This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10083900Apr 8, 2016Equipment, Electrical system. This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083863Apr 6, 2016Electrical system, Transmission and drivetrain. This preliminary information communication provides information on the drive motor generator control module part restriction. Dealer will need to call gm technical assistance center for further instructions.
• 10078609Apr 6, 2016Electrical system. This preliminary information communication provides information on the drive motor generator control module part restriction. Dealer will need to call gm technical assistance center for further instructions.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10078425Apr 1, 2016Electrical system. This preliminary informational bulletin provides information on poor radio hands-free voice recognition performance or sound quality after the onstar upgrade.
• 10113973Mar 31, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10112831Mar 30, 2016Wheels. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
• 10112829Mar 29, 2016Equipment. This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
• 10112821Mar 24, 2016Electrical system. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
• 10112819Mar 23, 2016Engine. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
• 10113949Mar 21, 2016Suspension. This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10113935Mar 16, 2016Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10112795Mar 15, 2016Equipment. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
• 10112791Mar 14, 2016Equipment. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
• 10112789Mar 14, 2016Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
• 10113921Mar 8, 2016Equipment. This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10113918Mar 8, 2016Electrical system. This Preliminary Information communication provides the technician with the steps on how to diagnose vehicles with a no crank with multiple Diagnostic Trouble Codes set in several different modules with Regular Production Option Code HP2. Technician will retrieve all the Diagnostic Trouble Codes that are set current in the vehicle. When there are multiple Diagnostic Trouble Codes technician may wonder were to start…
• 10113915Mar 7, 2016Engine cooling. This Preliminary Information communication advises the technician of two types of DEX-COOL 50/50 Premix are available through General Motors Service Parts Operations, one with bitterant and one without. Bitterant is a chemical that is added to products to make them smell or taste extremely bitter and is required in some states, such as California, Oregon, New Mexico, Colorado, and Vermont.
• 10112779Mar 7, 2016Electrical system. This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
• 10113914Mar 4, 2016Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10112773Mar 3, 2016Electrical system. This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
• 10113901Mar 2, 2016Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician vehicles with Regular Production Option Code HP2 may stall after shifting out of park quickly after a key crank. The 2-Mode Hybrid requires a certain amount of engine run time (1-2 seconds) from initial key crank before moving the gear shift indicator out of park. This is a normal condition and no parts should be replaced to try and resolve this…
• 10113898Mar 2, 2016Equipment. This Preliminary Information communication informs the technician Polyalkylene Glycol is not compatible with the Hybrid Polyester oil. When vehicles with Hybrid Air Conditioning system have been injected with any commercially available Ultra Violet dye the system should be flushed of all system oil. Most ultra violet dyes contain Polyalkylene Glycol oil.
• 10113897Mar 2, 2016Equipment. This Preliminary Information communication advises the technician that vehicles with Regular Production Option Code HP2 will have a condition where were the 120V Accessory Power Outlet is inoperative. Dealer is to advise the customer that the 120V Accessory Power Outlet only functions after the engine has been started.
• 10112771Mar 2, 2016Equipment. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
• 10112770Mar 2, 2016Electrical system. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
• 10112769Mar 2, 2016Equipment. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10113889Mar 1, 2016Equipment. This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy…
• 10113888Mar 1, 2016Engine. This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will…
• 10113887Mar 1, 2016Brakes, Electrical system. This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.
• 10112764Mar 1, 2016Equipment. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
• 10116914Feb 23, 2016Tires, Wheels. This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10116912Feb 22, 2016Equipment. This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
• 10096141Feb 18, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that may have an outside air temperature inoperative. To perform an instant update of the ambient temperature sensor, press and hold the recirc button and air conditioning button on the heater-vent-air conditioning control head simultaneously. It is also possible to perform this by using a scan tool in special function…

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