2012 Cadillac Escalade Technical Service Bulletins

1,582 technical service bulletins (TSBs) are on record for the 2012 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113897Mar 2, 2016Equipment. This Preliminary Information communication advises the technician that vehicles with Regular Production Option Code HP2 will have a condition where were the 120V Accessory Power Outlet is inoperative. Dealer is to advise the customer that the 120V Accessory Power Outlet only functions after the engine has been started.
• 10112771Mar 2, 2016Equipment. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
• 10112770Mar 2, 2016Electrical system. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
• 10112769Mar 2, 2016Equipment. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10112768Mar 2, 2016Equipment. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
• 10113889Mar 1, 2016Equipment. This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy…
• 10113888Mar 1, 2016Engine. This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will…
• 10113887Mar 1, 2016Brakes, Electrical system. This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.
• 10112764Mar 1, 2016Equipment. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
• 10116914Feb 23, 2016Tires, Wheels. This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10116912Feb 22, 2016Equipment. This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
• 10096141Feb 18, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that may have an outside air temperature inoperative. To perform an instant update of the ambient temperature sensor, press and hold the recirc button and air conditioning button on the heater-vent-air conditioning control head simultaneously. It is also possible to perform this by using a scan tool in special function…
• 10116891Feb 12, 2016Equipment. This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
• 10116890Feb 12, 2016Exterior lighting. This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
• 10116888Feb 11, 2016Equipment. This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
• 10096026Feb 11, 2016Equipment. This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10116878Feb 9, 2016Electrical system, Equipment. This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
• 10095901Feb 9, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust manifold, as this noise could easily be mistaken for an engine tick noise.
• 10116874Feb 8, 2016Exterior lighting. This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
• 10096184Feb 8, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the general motors service policies and procedures manual section 5.2.4 odometer servicing.
• 10116871Feb 5, 2016Equipment. This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
• 10116863Feb 1, 2016Equipment. This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
• 10095613Feb 1, 2016Equipment, Electrical system, Transmission and drivetrain. This preliminary information communication provides information to the technician on the steps for diagnosing and repairing vehicles with diagnostic trouble code p0c2b with or without p2797. Technician should not replace the auxiliary transmission fluid pump. Technician will follow published diagnosis inspect the wiring between the hpcm and the auxiliary transmission fluid pump control module.
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10114364Jan 26, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon and a Diagnostic Trouble Code P0011. If the technician has followed Service Information Diagnostic Trouble Code for P0011and the root cause was not found the oil pressure at the oil pressure sender should be checked. Also the number 2 cam bearing should be inspected.
• 10097189Jan 26, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have service engine soon and a diagnostic trouble code p0011. If the technician has followed service information diagnostic trouble code for p0011and the root cause was not found the oil pressure at the oil pressure sender should be checked. Also the number 2 cam bearing should be inspected.
• 10112287Jan 25, 2016Steering. This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC C0455 or C0710
• 10112278Jan 19, 2016Steering. This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10112264Jan 7, 2016Body and structure. This informational bulletin provides information on removing paint stains on the under side of protective shipping film
• 10246639Jan 1, 2016Steering. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114964Dec 14, 2015Electrical system. This Preliminary Information communication advises the technician certain accessories are being made available through the Integrated Business Partner. For detailed manufacturer warranty information, technical support, or for possible product defects refer to the Electronic Parts Catalog part listing for contact information to contact the appropriate supplier.
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10250048Dec 1, 2015Back-over prevention (rear camera). Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10250047Dec 1, 2015Back-over prevention (rear camera). Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10246535Dec 1, 2015Suspension. Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10246534Dec 1, 2015Suspension. Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10201117Dec 1, 2015Equipment, Body and structure. Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190521Dec 1, 2015Suspension. Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps. This may be caused by a damaged stabilizer shaft frame bracket. There have been some cases in which the bracket is cracked, as shown. This condition has been found to be the result of insufficient welds…
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.

← All problems reported for the 2012 Cadillac Escalade