2015 Cadillac Escalade Technical Service Bulletins

2,407 technical service bulletins (TSBs) are on record for the 2015 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119027Oct 10, 2016Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10118994Sep 30, 2016Equipment. Thins engineering informational bulletin is requesting information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099961Sep 27, 2016Electrical system, Engine. This preliminary information communication provides information to the technician about vehicle that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p2635, u0074 and or u18a2. Technician will need to follow published diagnostics for diagnostic trouble codes u0074 would take priority over u18a2 if both set before addressing dtc p2635.
• 10098441Sep 26, 2016Visibility (wipers, defrost, mirrors). This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10099468Sep 23, 2016Engine. This preliminary information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in drive. This condition will not be present in park, or neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use ch-51450-a (pico oscilloscope) to measure the vibration disturbance.
• 10099466Sep 23, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on and diagnostic trouble code p0300 - p0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing “c” clip on the wire end for the ignition coil. If the clip is missing replace the wire.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10100046Sep 21, 2016Brakes, Engine, Transmission and drivetrain, Electrical system. This preliminary information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no driver information center messages “ brake pedal override feature “, transmission busy or frequent shifting up or down, and diagnostic trouble codes p057b, p057c, and/or p057d may or may not be set.
• 10098461Sep 20, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the integrated center stack for this concern.
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118952Sep 16, 2016Equipment. This technical bulletin provides a procedure to replace the Homelink transmitter to correct the customers concern of the garage door wont open from far distances.
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098467Sep 16, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that the radio will not save xm favorites. Technician will need to replace the radio to address the concern.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100532Sep 14, 2016Equipment, Forward collision avoidance. This preliminary information communication provides information to the technician about vehicles that have "adaptive cruise temporarily unavailable" message on the dic when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors.
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10097132Sep 14, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10118986Sep 13, 2016Equipment. This engineering informational bulletin is ending the need of information from the field on vehicles with the condition of a rattle noise from the second row seat.
• 10100305Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about customers that may request the factory integrated trailer brake controller regular production option code (jl1) be installed on their full-size pickup or suv when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10099252Sep 9, 2016Engine. This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published service information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed.
• 10118922Sep 8, 2016Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10099863Sep 7, 2016Equipment, Vehicle speed control. This preliminary information communication provides information to the technician about vehicles that have speedometer inaccurate reads 5 mph when traveling 50 mph. Engineering is working to develop a solution.
• 10099769Sep 2, 2016Equipment, Engine. This preliminary information communication advises the technician that generation 5 engines with regular production option code l83, l86, or lv3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per owner’s manual, and check the bolt torque on the valve lifter oil manifold assembly, before you contacting general motors product quality…
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10099774Sep 1, 2016Fuel system. This preliminary information communication provides information to the technician about vehicles that may have hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find diagnostic trouble codes p2635 and or p018b set. The dealer is advised to replace the in tank fuel pump module assembly to correct the condition.
• 10083162Aug 31, 2016Engine. This preliminary information communication has the steps on diagnosing the concern of excessive oil consumption for the generation 5 engine and to call general motors technical assistance center for further assistance. Customer's engine is using excessive oil.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083369Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about when programing the immobilizer theft learn it may not complete and/or show "controller id not supported" after the first few minutes into the learn event. Technician will need to remove power from the onstar module before performing a immobilizer theft learn.
• 10083360Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician of addition information when diagnosing a service driver assist message with a diagnostic trouble code b172e and or a b172f. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10083125Aug 29, 2016Transmission and drivetrain. This preliminary information communication provides information to the technician about vehicles that have a “service 4wd message” displayed in the driver information center. Technician may find diagnostic trouble codes c0392 or c0396. Technician should check the terminal tension on the transfer case control module x1 connector. Technician should repair any terminal that have poor terminal tension.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10083180Aug 25, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find diagnostic trouble codes p2635 and or p018b set. Dealer should communicate to the customer that we apologize for this inconvenience and that general motors is working on a solution for this concern.
• 10083368Aug 23, 2016Body and structure, Latches, locks and linkages. This preliminary information communication provides information to the technician about vehicles the floor center console sliding compartment door is broken. Upon inspection it may be found that the door will not latch open, or may be locked in the closed position. Technician will need to replace the compartment sliding door latch, general motors part number 23417257. Dealer should advise the customer on proper…

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