2015 Cadillac Escalade Technical Service Bulletins

2,407 technical service bulletins (TSBs) are on record for the 2015 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10113603Apr 20, 2015Electrical system. This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113598Apr 17, 2015Electrical system. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
• 10113597Apr 17, 2015Electrical system. This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition…
• 10114460Apr 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10114458Apr 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a repeat harsh shift, slip or flare concern. Technician should insure the Transmission Control Module has the latest calibration installed. Technician will confirm the transmission service fast learns and drive learn procedures listed in the latest version of bulletin 14-07-30-001.
• 10114457Apr 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead…
• 10114456Apr 10, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis.
• 10090043Apr 9, 2015Electrical system. 14395a - customer satisfaction program (revised labor time). On some 2015 model year buick encore, lacrosse, regal, and verano; cadillac ats, cts, elr, escalade, srx and xts; chevrolet colorado, corvette, cruze, equinox, impala, malibu, silverado, sonic, spark, ss, suburban, tahoe, trax, and volt; and gmc canyon, sierra, terrain, and yukon vehicles, a performance issue with the onstar® module might impact the…
• 10114454Apr 8, 2015Equipment, Transmission and drivetrain. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113583Apr 7, 2015Latches, locks and linkages. This engineering information bulletin is requesting information from dealers on a customer concern that a door lock cylinder cover is missing, broken, or loose.
• 10090067Apr 7, 2015Visibility (wipers, defrost, mirrors). 15276 - service update. This bulletin provides an inspection and service procedure to verify the correct windshield was installed on certain 2015 model year cadillac escalade vehicles equipped with head-up display (uv6). These vehicles may exhibit a head-up display image that is blurry or has a double image appearance.
• 10114452Apr 6, 2015Seats. This Preliminary Information communication provides information to the technician about vehicles that may have a rear HVAC and/or rear heated seats will change settings, or that the rear HVAC controls are too sensitive. Technician will need to replace the rear Heater-Vent-Air Conditioning control with updated part number 23259519.
• 10114451Apr 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10059107Apr 1, 2015Transmission and drivetrain. Cadillac/chevrolet/gmc: on certain vehicles, a service procedure has been provided regarding replacing reaction/output carrier assembly due to whinnying noise of transmission gear. Model escalade, escalade esv, silverado ld crew, ltz, sierra ld crew, ld crew denali, yukon, yukon denali, yukon xl, xl denali.
• 10057994Apr 1, 2015Electrical system. General motors 2014-2015 cadillac escalade, chevrolet silverado 1500, suburban, tahoe , gmc sierra 1500, yukon models. Information regarding a no crank or start then immediate stall condition.
• 10139393Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed.
• 10135419Mar 31, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113786Mar 31, 2015Body and structure, Equipment. This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10090072Mar 31, 2015Body and structure. 14300 - service update (resume repairs message only). On march 5, 2015, dealers were sent a message informing them to suspend repairs for service update 14300 due to a possible quality issue on the actuator assembly used to perform the repair. Our investigation has completed and no quality issues were found. Effective immediately, repairs can now begin again on involved vehicles.
• 10139391Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation.
• 10139390Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no…
• 10139386Mar 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have battery draw complaint. Technician should not replace the Instrument Panel Cluster for this concern. Technician should test the battery on the vehicle before performing any diagnostics.
• 10139381Mar 27, 2015Electrical system. This Preliminary Information communication advises the technician that the E92 Engine Control Module part number 12662034 part restriction through General Motors Product Quality Center has ended. Dealer can order the parts through the regular Customer Care and Aftersales parts process.
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10139378Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10113777Mar 27, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern on a snap, pop, click, tick or clunk noise, typically on a launch after a stop.
• 10139374Mar 26, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10139372Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver?s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time.
• 10139371Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10139369Mar 25, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a poor image quality from the surround vision camera. Technician will need to replace all four cameras and update the Video Processing Control Module (K157) with the latest calibrations available in TIS2WEB.
• 10135409Mar 24, 2015Equipment. This engineering information bulletin is requesting information from dealers on a customer concern that a door lock cylinder cover is missing, broken, or loose.
• 10113769Mar 24, 2015Body and structure. This engineering information bulletin is requesting information from dealers on a customer concern that a door lock cylinder cover is missing, broken, or loose.
• 10090112Mar 24, 2015Transmission and drivetrain. 15178 - service update (drive audit message only). General motors has decided that certain vehicles equipped with 8-speed transmission (rpo m5u) may have transmission gear whine noise. To address this condition we will be releasing service update bulletin 15178 as soon as a sufficient quantity of replacement parts is available. It is estimated that only 5% of the involved vehicles will require repair.
• 10139362Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10139357Mar 23, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P16F3. If the Diagnostic Trouble Code is set in the Transmission Control Module technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10139351Mar 20, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10090115Mar 17, 2015Body and structure. "15183 - service update. This bulletin provides a service procedure to repair the driver’s side front roof ditch molding on certain vehicles. These vehicles may exhibit a water leak originating from the driver’s side front roof ditch molding. Water intrusion into the passenger compartment could wet the headliner, a-pillar molding and carpet, potentially causing staining, mold and mildew smell."
• 10139343Mar 16, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

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