2017 Cadillac Escalade Technical Service Bulletins

1,446 technical service bulletins (TSBs) are on record for the 2017 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10143758Jul 9, 2018Equipment. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10143757Jul 9, 2018Transmission and drivetrain. This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low…
• 10143756Jul 6, 2018Lane departure. This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view…
• 10143752Jul 3, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10143459Jun 27, 2018Equipment, Engine. This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (LV3), 5.3L (L83), 6.2L (L86) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
• 10143456Jun 26, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10143455Jun 26, 2018Body and structure, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician on a concern of wind buffeting noise and/or water leak.Technician is to follow the steps to apply vibration control material between the sunroof roof bow and the roof sheet metal.
• 10143449Jun 20, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10143443Jun 14, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10143439Jun 12, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector…
• 10143438Jun 12, 2018Engine cooling. This Preliminary information communicates. A vehicle may have a concern ofDTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
• 10143434Jun 12, 2018Steering. This Preliminary information communicates a repair procedure for a squeak/squawk type noise coming from the lower column/drivers foot well area when turning. It explains how to properly lubricate the column shaft boot where the shaft interacts with the boot where it passes through the boot.
• 10143433Jun 12, 2018Air bags, Steering, Transmission and drivetrain, Suspension, Other or unknown…. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10143432Jun 12, 2018Equipment. This Preliminary information communicates instructions dealer to inspect for a broken or damaged side objector sensor/module bracket if there is a "Side Detection System Unavailable" message displayed at startup.
• 10143430Jun 12, 2018Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
• 10143429Jun 11, 2018Engine, Electrical system. This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
• 10143428Jun 11, 2018Body and structure. This Preliminary information communicates and issue with an itch, rattle, flutter, squeak, tick, and/or chirp type noise coming from the left I/Por A-pillar area caused by contact between the drivers fender and A pillar.
• 10143424Jun 6, 2018Engine cooling. This Preliminary information communicates. A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
• 10141380May 30, 2018Equipment. This Preliminary information communicates information to have dealers contact TCSC for programming assistance with new amplifier part numbers until all the new amplifier numbers are setup correctly for programming.
• 10141379May 30, 2018Seats, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
• 10141372May 24, 2018Brakes, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and/or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct…
• 10141371May 23, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10141370May 22, 2018Equipment, Steering. This Preliminary information communicates to the dealer a condition where a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment sounds into the vehicle. Dealers are instructed to replace or reinstall the boot as needed and are informed the condition is being reviewed by engineering.
• 10141365May 18, 2018Engine cooling, Equipment. This Preliminary information communicates A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause: Coolant getting into the cylinders, and provides direction for the repair.
• 10141364May 18, 2018Engine cooling, Equipment. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
• 10141351May 11, 2018Forward collision avoidance. This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
• 10207716May 4, 2018Transmission and drivetrain, Engine. Special Coverage. Some vehicles may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to…
• 10137599Apr 27, 2018Equipment. This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
• 10137526Apr 27, 2018Exterior lighting. This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits…
• 10137521Apr 27, 2018Engine cooling, Transmission and drivetrain, Fuel system, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find…
• 10137597Apr 25, 2018Fuel system. This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
• 10137559Apr 25, 2018Equipment. This bulletin provides information on approved warranty part numbers for original equipment batteries.
• 10137556Apr 20, 2018Electrical system. This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
• 10137589Apr 19, 2018Engine cooling. This informational bulletin provides information for engine oil life monitor operation calculation.
• 10137577Apr 19, 2018Electrical system. This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.
• 10137562Apr 13, 2018Visibility (wipers, defrost, mirrors). This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
• 10137487Apr 11, 2018Electrical system. This technical bulletin provides information on Media Disc Player Eject Button and Multifunction Switches 1 and 2 Stay Illuminated After the Ignition Is Turned Off and that this is a normal characteristic.
• 10137558Apr 9, 2018Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10137554Apr 9, 2018Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10137560Apr 6, 2018Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10137484Apr 6, 2018Electrical system, Equipment. This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.
• 10137561Apr 4, 2018Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10137537Apr 4, 2018Equipment. This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10137557Apr 3, 2018Equipment. This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
• 10137383Mar 28, 2018Transmission and drivetrain, Engine. This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10137209Mar 28, 2018Engine. This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
• 10137386Mar 27, 2018Electrical system, Equipment. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10137207Mar 27, 2018Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct…
• 10137205Mar 27, 2018Steering, Equipment, Engine, Suspension. This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative.
• 10137203Mar 27, 2018Fuel system, Engine. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…

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