2017 Cadillac Escalade Technical Service Bulletins

1,446 technical service bulletins (TSBs) are on record for the 2017 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113407Feb 8, 2017Seats, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
• 10113405Feb 8, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10116572Jan 31, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10113356Jan 27, 2017Electrical system, Steering. This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message…
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10113346Jan 26, 2017Equipment, Lane departure, Forward collision avoidance. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius.
• 10116539Jan 25, 2017Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10113345Jan 25, 2017Equipment, Seats. This Preliminary Information communication provides information to the technician about vehicles that have an excessive lateral driver or passenger seat movement and/or a clunk/click/pop type feeling or noise. Technician will need to install a front seat lateral retainer. Technician will need to remove plastic material from the top side of the guide end of the lateral retainer to enable installation.
• 10113344Jan 25, 2017Steering. This Preliminary Information communication provides information to the technician about vehicles that have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking lot maneuvers.
• 10113342Jan 25, 2017Equipment. This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles with a CD or DVD player that will not take a disc. Technician will gain access to the player and inspect the player to be mounted on the locating pins. If the player is not mounted on the location pins reinstall the player.
• 10116547Jan 24, 2017Equipment. this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
• 10113336Jan 23, 2017Engine cooling. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
• 10116537Jan 19, 2017Tires. This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
• 10116538Jan 17, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10113333Jan 16, 2017Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P228D. Technician should replace the Fuel Rail Pressure sensor not the High Pressure Pump.
• 10116534Jan 12, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10113328Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10113325Jan 12, 2017Engine cooling, Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10113321Jan 12, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10116574Jan 11, 2017Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10113318Jan 11, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further…
• 10113311Jan 9, 2017Electrical system, Seats. This Preliminary Information communication provides information to the technician about vehicles that have a front passenger massaging seat on, it will remain on after the ignition is turned off and retained accessory power is disabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113310Jan 9, 2017Equipment, Wheels. This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.
• 10113298Jan 9, 2017Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes.
• 10113297Jan 9, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
• 10116536Jan 6, 2017Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10113295Jan 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10113291Jan 5, 2017Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
• 10113289Jan 4, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10111737Dec 23, 2016Electrical system, Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10111744Dec 19, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10111780Dec 16, 2016Equipment. This engineering informational bulletin is ending the need for information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.
• 10111779Dec 14, 2016Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10111723Dec 14, 2016Lane departure, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front…
• 10111722Dec 14, 2016Wheels, Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
• 10111772Dec 13, 2016Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.
• 10111719Dec 13, 2016Electrical system, Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Forward Collision Alert inoperative, Lane Keep Assist inoperative, Adaptive Cruse Control inoperative, and Intellibeam inoperative. Technician may find Diagnostic Trouble Codes B390D and or B101E set in the front view camera module.
• 10111717Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors.
• 10111716Dec 12, 2016Electronic stability control, Steering, Lane departure. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane…
• 10111715Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10111714Dec 12, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10111713Dec 12, 2016Latches, locks and linkages. This Preliminary Information communication provides information to the technician about vehicles that are equipped with Hands Free Power Lift-gate Regular Production Option Code (TC2). Some customers may experience problems with the activation of the lift-gate hands free operation. Dealer will communicate to the customer some tips on the Hands free Lift-gate. The remote keyless entry FOB must be within 3 feet or 1…
• 10111710Dec 12, 2016Back-over prevention (rear camera), Body and structure, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown…
• 10111709Dec 12, 2016Engine, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10111743Dec 9, 2016Suspension. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10111740Dec 9, 2016Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111758Dec 6, 2016Transmission and drivetrain. This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

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