2023 Cadillac Lyriq Technical Service Bulletins

802 technical service bulletins (TSBs) are on record for the 2023 Cadillac Lyriq. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10246030Oct 30, 2023Back-over prevention (rear camera), Electrical system. This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10246024Oct 26, 2023Equipment. This Preliminary information communicates to dealership technicians that this could be a radio software concern that caused this issue. Follow normal SI diagnostics if Google services are not operational. This PI will be updated with further information once a correction is created.
• 10246021Oct 26, 2023Electrical system. This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10246018Oct 24, 2023Vehicle speed control, Seats. This Preliminary information communicates that a service door latch system message maybe displayed without any related DTC's.
• 10245234Oct 19, 2023Equipment, Electrical system. This informational bulletin provides a procedure to High Voltage Battery Core Return Shipment Criteria.
• 10246009Oct 17, 2023Equipment. This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
• 10244176Oct 16, 2023Visibility (wipers, defrost, mirrors). Service Update - vehicles may have a condition in which the air conditioning hoses are twisted. Dealers are to inspect the air conditioning hoses and repair if necessary.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10245997Oct 9, 2023Electrical system. This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10245988Oct 4, 2023Other or unknown. This Preliminary information communicates to the dealership tech of a possible area of concern to look before replacement of any parts.
• 10245982Oct 3, 2023Other or unknown. This Preliminary information communicates to the field if codes P0B13, and or U2AF1 are set history to clear codes and recommend to avoiding any possible suspect charging stations until software updates are available and implemented.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244316Oct 2, 2023Electrical system, Equipment. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 10244276Oct 2, 2023Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10244213Sep 28, 2023Electrical system, Equipment. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244212Sep 25, 2023Electrical system, Equipment. This service bulletin provides repair information to correct customer concerns of Radio Software issues.
• 10247775Sep 22, 2023Wheels. This Preliminary information communicates that a click or tick noise may be heard from the wheels , engineering is working on a resolution.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10244182Sep 18, 2023Equipment. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the backlight on infotainment and cluster screen is black and/or blank.
• 10242555Sep 18, 2023Electrical system. Potential Low Battery/No Start Issue
• 10247769Sep 5, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates that a click or tick noise may be heard when adjusting HVAC temperatures.
• 10243721Sep 5, 2023Visibility (wipers, defrost, mirrors), Equipment, Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the Malfunction Indicator Lamp (MIL) being illuminated on Driver Information Center (DIC), A/C not blowing cold air and/or the A/C working intermittently.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243714Sep 5, 2023Equipment, Electrical system. This informational bulletin provides a procedure to High Voltage Battery Core Return Shipment Criteria.
• 10242086Sep 4, 2023Electrical system. '(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the rear camera functionality to help improve accuracy and functionality. •A variety of other minor software updates to help make your driving and in-vehicle experience better. Better Never Stops™
• 10242085Sep 4, 2023Back-over prevention (rear camera), Electrical system, Other or unknown. '(There may be future updates under this same release number.) Your Cadillac LYRIQ keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the HVAC functionality to help improve air conditioning performance in warmer weather conditions. •Updates made to the electric vehicle charging functionality to help provide a quicker charging experience.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242323Aug 31, 2023Equipment. This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
• 10242322Aug 30, 2023Equipment. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 10242320Aug 30, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10242315Aug 30, 2023Equipment. This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
• 10242313Aug 29, 2023Equipment. This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio and required sequence of programming for replacement and existing radios.
• 10241414Aug 28, 2023Electrical system, Fuel system, Other or unknown, Engine cooling. Service Update. Certain vehicles may have a condition in which the charge port door could be damaged from manual operation. Dealers are to replace the Charge Port Housing.
• 10241204Aug 24, 2023Electrical system. Customer Satisfaction Program - certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
• 10242304Aug 21, 2023Equipment. This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242303Aug 17, 2023Back-over prevention (rear camera), Equipment. This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
• 10242301Aug 17, 2023Steering, Electrical system, Wheels. This Preliminary information communicates that the steering wheel maybe contacting the column covers and to inspect for the turn signal switch bracket to be correctly installed on the steering column.
• 10242300Aug 17, 2023Equipment. This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10241156Aug 15, 2023Equipment. Customer Satisfaction Program - Certain vehicles may have an incorrect refrigerant label. Dealers are to replace the refrigerant label.
• 10242299Aug 14, 2023Equipment. This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
• 10240728Aug 10, 2023Electrical system. Customer Satisfaction Program - certain 2023 and 2024 model year vehicles, may have a condition where the 12 volt battery has almost discharged or is at an increased risk of accelerated discharge. Dealers are to disconnect, then reconnect the 12 volt battery and reprogram the serial data gateway module.
• 10242297Aug 9, 2023Equipment. This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.

← All problems reported for the 2023 Cadillac Lyriq