2017 Chevrolet Bolt EV Technical Service Bulletins

1,056 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Bolt EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147346Oct 2, 2018Transmission and drivetrain. This Preliminary Information communication advises the technician that the Chevrolet Bolt EV Drive Unit (1ET25) and components will remain on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10145492Sep 18, 2018Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10144477Aug 28, 2018Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10144476Aug 28, 2018Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10145178Aug 27, 2018Electrical system. 17297-03 - Customer Satisfaction Program (Service Procedure Revised). Certain vehicles may have a condition in which the cells within the battery pack have low voltage. This condition is related to the state of charge of the cell group. Eventually, the difference in the state of charge of the cell groups (average vs. minimum) may exceed a threshold. Replace the high voltage battery pack.
• 10145176Aug 15, 2018Electrical system. 18125-01 - Customer Satisfaction Program (Service Procedure Revised). Certain vehicles may have a condition where the software will not detect the difference in the state of charge between the cell groups of the battery and over predict the indicated battery range. The current software may not provide sufficient warning prior to a battery cell low range condition, which may result in a loss of propulsion. Only…
• 10145175Aug 15, 2018Electrical system. 18097-03 - Customer Satisfaction Program (Service Procedure Revised). Certain vehicles may have a condition where the calibration will not detect the difference in the state of charge between the cell groups of the battery. This condition may not provide sufficient warning prior to a battery cell low voltage condition, which may result in a loss of propulsion. Only certain vehicles will experience the battery low…
• 10144451Aug 8, 2018Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10143775Jul 23, 2018Transmission and drivetrain. This Preliminary Information communication advises the technician that the Chevrolet Bolt EV Drive Unit (1ET25) and components will remain on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10143760Jul 10, 2018Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10143758Jul 9, 2018Equipment. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10143756Jul 6, 2018Lane departure. This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view…
• 10143752Jul 3, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10143449Jun 20, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10143443Jun 14, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10143437Jun 12, 2018Equipment, Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10143737Jun 11, 2018Electrical system, Equipment. 17386-03 - Customer Satisfaction Program (revised service procedure). Certain vehicles need to be reprogrammed with an updated software package. Depending on the vehicle?s configuration, it may require two updates. The software updates will improve phone connectivity, display resolution, rear camera operation, and prevent instances of intermittent screen freezing. The updates will also remove certain video playback…
• 10143429Jun 11, 2018Engine, Electrical system. This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
• 10141375May 25, 2018Equipment, Engine cooling, Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10141371May 23, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10143731May 21, 2018Back-over prevention (rear camera), Electrical system, Equipment. 17386-02 - Customer Satisfaction. Certain vehicles need to be reprogrammed with an updated software package. Depending on the vehicle?s configuration, it may require two updates. The software updates will improve phone connectivity, display resolution, rear camera operation, and prevent instances of intermittent screen freezing. The updates will also remove certain video playback functionality and improve the…
• 10143419May 21, 2018Electrical system. 17386-02 - Customer Satisfaction. Certain vehicles need to be reprogrammed with an updated software package. Depending on the vehicle?s configuration, it may require two updates. The software updates will improve phone connectivity, display resolution, rear camera operation, and prevent instances of intermittent screen freezing. The updates will also remove certain video playback functionality and improve the…
• 10141366May 18, 2018Engine cooling, Equipment. This Preliminary Information communication advises the technician that the Air Conditioning and Drive Motor Battery Cooling Compressor will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10141351May 11, 2018Forward collision avoidance. This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
• 10143683May 3, 2018Electrical system, Back-over prevention (rear camera), Equipment. 17386-01 - Customer Satisfaction Program. Revised - A labor time adjustment has been made in the Claims Information Section for Labor Operation 9103746. Please discard all previous copies of bulletin 17386. Certain 2017 model year Chevrolet Bolt EV vehicles need to be reprogrammed with an updated software package. Depending on the vehicle?s configuration, it may require two updates.
• 10143682May 3, 2018Electrical system. 18125 - Customer Satisfaction Program. Certain vehicles may have a condition where the software will not detect the difference in the state of charge between the cell groups of the battery and over predict the indicated battery range. The current software may not provide sufficient warning prior to a battery cell low range condition, which may result in a loss of propulsion. Only certain vehicles will experience…
• 10143411May 3, 2018Electrical system. 17386-01 - Customer Satisfaction Program. Revised - A labor time adjustment has been made in the Claims Information Section for Labor Operation 9103746. Please discard all previous copies of bulletin 17386. Certain 2017 model year Chevrolet Bolt EV vehicles need to be reprogrammed with an updated software package. Depending on the vehicle?s configuration, it may require two updates.
• 10143410May 3, 2018Electrical system. 18125 - Customer Satisfaction Program. Certain vehicles may have a condition where the software will not detect the difference in the state of charge between the cell groups of the battery and over predict the indicated battery range. The current software may not provide sufficient warning prior to a battery cell low range condition, which may result in a loss of propulsion. Only certain vehicles will experience…
• 10141344May 3, 2018Electrical system, Equipment. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137599Apr 27, 2018Equipment. This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
• 10137559Apr 25, 2018Equipment. This bulletin provides information on approved warranty part numbers for original equipment batteries.
• 10137556Apr 20, 2018Electrical system. This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
• 10137611Apr 19, 2018Electrical system. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information ? Vehicle No Start Due to Dead Battery
• 10137589Apr 19, 2018Engine cooling. This informational bulletin provides information for engine oil life monitor operation calculation.
• 10137510Apr 19, 2018Other or unknown. Concise Summary will be provided to NHTSA by bulletin author.
• 10137509Apr 18, 2018Engine cooling. This Preliminary Information communication advises the technician that the Drive Motor Battery and internal parts for the 2017 Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137508Apr 18, 2018Transmission and drivetrain. This Preliminary Information communication advises the technician that the Chevrolet Bolt EV Drive Unit (1ET25) and components will remain on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137507Apr 18, 2018Electrical system, Transmission and drivetrain. This Preliminary Information communication advises the technician that the Chevrolet Bolt EV Drive Unit (1ET25) and components will remain on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137506Apr 18, 2018Electrical system. This Preliminary Information communication advises the technician that the Power Inverter Module for the Bolt EV will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137485Apr 16, 2018Seats. This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.
• 10137562Apr 13, 2018Visibility (wipers, defrost, mirrors). This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
• 10137558Apr 9, 2018Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10137554Apr 9, 2018Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10137560Apr 6, 2018Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10137537Apr 4, 2018Equipment. This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10137557Apr 3, 2018Equipment. This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
• 10137383Mar 28, 2018Transmission and drivetrain, Engine. This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10137386Mar 27, 2018Electrical system, Equipment. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10137204Mar 27, 2018Electrical system. This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the Power Line Communication Module (K190). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance before clearing code(s)or removing any parts.
• 10137381Mar 26, 2018Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

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