2020 Chevrolet Bolt EV Technical Service Bulletins

601 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Bolt EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11009764Sep 21, 2024Other or unknown, Body and structure. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009760Sep 21, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11009448Sep 18, 2024Electrical system, Fuel system. This service bulletin provides dealers Warranty Administration - North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
• 11009443Sep 17, 2024Electrical system, Fuel system. This service bulletin provides repair information to correct a customer concern of DTC HPCM2 Software Update for Using NACS DC Fast Charge Adapter, Possible DTC(s) P3013 or P302D.
• 11009088Sep 16, 2024Transmission and drivetrain. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039Sep 14, 2024Other or unknown. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11007744Sep 12, 2024Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007743Sep 12, 2024Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11009037Sep 10, 2024Other or unknown. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956Sep 9, 2024Other or unknown. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007196Sep 6, 2024Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 11008898Aug 27, 2024Other or unknown. The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined…
• 11007936Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11008893Aug 20, 2024Fuel system. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
• 11007721Aug 16, 2024Electrical system, Engine. This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007914Aug 14, 2024Transmission and drivetrain, Electrical system, Fuel system. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 11006317Aug 13, 2024Seats. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
• 11006682Aug 9, 2024Other or unknown. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006644Aug 1, 2024Other or unknown. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 11006511Jul 31, 2024Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006371Jul 26, 2024Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 11006278Jul 26, 2024Other or unknown. This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006290Jul 24, 2024Engine, Electrical system. This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
• 11006282Jul 22, 2024Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 11005311Jul 9, 2024Transmission and drivetrain. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004880Jun 28, 2024Electrical system, Fuel system. This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km (6,213 miles) for Recall N212345944, N212345945 or N212345946.
• 11002429Jun 27, 2024Electrical system, Other or unknown. Service update - certain vehicles may need the battery software updated. Dealers will reprogram the Hybrid Powertrain Control Module 2, Battery Energy Control Module, and the Body Control module.
• 11004624Jun 18, 2024Other or unknown. This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
• 11004558Jun 17, 2024Other or unknown. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002441Jun 14, 2024Electrical system, Engine. This service bulletin provides information for engine oil life monitor operation calculation.
• 11001972Jun 8, 2024Other or unknown, Electrical system. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11001971Jun 5, 2024Other or unknown. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 11001380May 16, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11001321May 16, 2024Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 11001325May 14, 2024Other or unknown. This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 11000602May 9, 2024Other or unknown. This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
• 11000576May 7, 2024Other or unknown. This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 11000599May 6, 2024Wheels. This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 11000550May 3, 2024Other or unknown, Electrical system, Exterior lighting, Body and structure…. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11000549May 3, 2024Wheels. This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
• 11000361May 3, 2024Electrical system, Fuel system. This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange procedure.
• 11000575May 2, 2024Other or unknown. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 11000165May 1, 2024Electrical system. This service bulletin provides a procedure to correct the condition of Charge Limited to 80% After Reaching 10,000 km (6,213 miles) for Recall N212345944, N212345945 or N212345946.
• 11000163May 1, 2024Other or unknown. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

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