2013 Chevrolet Caprice Technical Service Bulletins

1,228 technical service bulletins (TSBs) are on record for the 2013 Chevrolet Caprice. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10245748Apr 1, 2014Engine cooling. Information on Coolant Loss from Cylinder Head Coolant Bleed Passage
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10111972Feb 27, 2014Wheels, Engine cooling, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose.
• 10111969Feb 26, 2014Engine cooling, Brakes, Wheels, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose.
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138637Feb 21, 2014Wheels, Equipment, Tires. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138631Feb 18, 2014Tires, Wheels. This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
• 10138630Feb 18, 2014Equipment, Tires. This informational bulletin explains the use of Nitrogen in GM tires.
• 10138629Feb 18, 2014Tires. This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
• 10138623Feb 17, 2014Equipment. This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.
• 10138615Feb 12, 2014Engine, Equipment, Transmission and drivetrain. This preliminary information bulletin provides a procedure to replace engine mount/s to correct a customer concern of a roughness or vibration at stops and a clunk from the drive train.
• 10111927Feb 12, 2014Brakes, Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10138609Feb 10, 2014Equipment. The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
• 10138606Feb 10, 2014Visibility (wipers, defrost, mirrors), Equipment. This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
• 10138605Feb 10, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10111909Feb 7, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10138602Feb 6, 2014Equipment, Air bags. This preliminary informational bulletin provides service information to the dealer technicians that the front airbag and pretensioner connectors are available.
• 10138601Feb 6, 2014Equipment, Transmission and drivetrain. This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to correct the customers concern for no forward, reverse or slips.
• 10111894Feb 4, 2014Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10250084Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10246571Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10070174Feb 1, 2014Air bags. Summary to be provided on a future date.
• 10070127Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10064454Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10055101Feb 1, 2014Seat belts, Air bags. Gm: the front seat outboard seat back airbag and seat belt anchor pretensioner service connectors are available for service seperately. The component and the body harness is not to be replaced should the connector need to be replaced.
• 10137784Jan 31, 2014Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10112045Jan 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10137782Jan 28, 2014Equipment. This technical bulletin provides a procedure to reposition a kinked HVAC drain tube to correct the costomers concern of moisture on the floor.
• 10137781Jan 23, 2014Equipment. This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
• 10112000Jan 17, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10137776Jan 14, 2014Transmission and drivetrain. This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
• 10111986Jan 14, 2014Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10137775Jan 8, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10111977Jan 7, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
• 10137773Jan 2, 2014Equipment. This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
• 10137772Jan 2, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…

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