2011 Chevrolet Impala Technical Service Bulletins

1,238 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10138548Dec 5, 2012Transmission and drivetrain. This technical bulletin provides a procedure on the replacement of the throttle position sensor cover for a concern of a malfunction indicator lamp, reduced power message and DTC P2135.
• 10113833Dec 5, 2012Equipment. This technical bulletin provides a procedure on the replacement of the throttle position sensor cover for a concern of a malfunction indicator lamp, reduced power message and DTC P2135.
• 10138556Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10138551Dec 4, 2012Seat belts. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10113831Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10113825Dec 4, 2012Electrical system. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10246601Dec 1, 2012Transmission and drivetrain, Exterior lighting. Diagnosis and Repair - Malfunction Indicator Lamp (MIL) Illuminated, Reduced Engine Power Message Displayed, DTC P2135 Set
• 10063066Dec 1, 2012Engine. Summary to be provided on a future date.
• 10062511Dec 1, 2012Air bags. Summary to be provided on a future date.
• 10043830Dec 1, 2012Seat belts, Air bags. Passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 players, cell phones, diagnostic scan tool, etc.) are placed on front passenger seat, dtcs 5045 or b0074 0f set in pps module. *js updated 2/21/13.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10138218Nov 29, 2012Equipment, Electrical system. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10137476Nov 29, 2012Equipment, Electrical system. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10138217Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10137475Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112608Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10138213Nov 26, 2012Wheels, Equipment. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10137471Nov 26, 2012Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112599Nov 21, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112591Nov 19, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician that the theft deterrent will need to be synchronized if the Theft Deterrent Module and Engine Control Module are replaced at the same time or if during service the theft deterrent becomes unsynchronized.
• 10112590Nov 19, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Remote Keyless Entry and or Remote Vehicle Start has poor range. Technician will need to reroute the COAX Remote Keyless Entry and or Remote Vehicle Start to the metal clip.
• 10112584Nov 19, 2012Seats, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have a heated seat cushion on the passenger's side is inoperative. Technician should order and install a "MODULE KIT, AIRBAG FRT PASSPRESENCE (W/ SEN) (INCLDS HEATER)" if diagnosis leads to a passenger's side heated seat cushion element replacement.
• 10112579Nov 15, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the rear defogger stays on for longer than 20 minutes. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112575Nov 15, 2012Electrical system. This Preliminary Information communication provides information to the technician about the common architecture Body Control Module utilizing several fuses for power, and the labeling of the fuses, it is possible to overlook some fuses in the Under hood Bussed Electrical Center when diagnosing a concern with the turn signals, trunk actuator, courtesy lamps, or Brake Transmission Shift Interlock.
• 10112574Nov 15, 2012Seat belts. This Preliminary Information communication provides information to the technician about 2009-2011 Impala having Diagnostic Trouble Code B001A, B001B, B0015, or B0022 set in the Sensing and Diagnostic Module. Technician should be advised at the beginning of the 2009 model year the Impala began being equipped with two pretensioners for the driver and two pretensioners for the front passenger. The first pretensioner…
• 10112570Nov 14, 2012Brakes. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137458Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126197Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10138191Nov 8, 2012Visibility (wipers, defrost, mirrors), Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10137448Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10126203Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10245761Nov 1, 2012Electrical system, Equipment. Requesting a New Key Code for Customer with Lost or Stolen Keys
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118643Oct 16, 2012Equipment. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
• 10084191Oct 16, 2012Equipment, Electrical system. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues

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