2012 Chevrolet Impala Technical Service Bulletins

1,472 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10246633Nov 1, 2013Equipment. Warranty Procedure for GM Dealer or Kerr Approved Warranty Center
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10112386Oct 3, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10073457Oct 1, 2013Engine cooling. Summary to be provided on a future date.
• 10053928Oct 1, 2013Engine cooling. Chevrolet: when key is off, cooling fans runs or cooling fans fails to run, due to relays for cooling fans sticking or relays and accessory wiring block becomes damaged and drawing to much amperage. Model 2012-2014 impala.
• 10113269Sep 23, 2013Equipment, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10113256Sep 18, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10250085Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10246572Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10063407Sep 1, 2013Engine. Summary to be provided on a future date.
• 10052829Sep 1, 2013Engine cooling. Gm: on some vehicles a hoot, gurgle, howl, or swoosh noise may be heard coming from the engine are. Replace the thermostat housing with the correct part number. Also include make/model buick lacrosse model year 2014.
• 10113509Aug 30, 2013Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
• 10113506Aug 28, 2013Tires. This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
• 10113218Aug 27, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Hoot, Gurgle, Howl, or Swoosh noise from the engine cooling system. Technician will need to replace the thermostat housing with the correct part number.
• 10113502Aug 26, 2013Transmission and drivetrain, Brakes, Electrical system, Equipment, Engine…. This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
• 10113199Aug 20, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
• 10113494Aug 19, 2013Engine cooling, Equipment. This informational bulletin provides information on close-coupled converter and engine replacement.
• 10113197Aug 19, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10113492Aug 15, 2013Seat belts. This informational bulletin provides information on availability for the seat belt extender.
• 10113483Aug 5, 2013Tires. This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
• 10113178Aug 5, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10245795Aug 1, 2013Equipment. Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
• 10113170Aug 1, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10064044Aug 1, 2013Equipment. Summary to be provided on a future date.
• 10052451Jul 31, 2013Suspension. Gm: some vehicles may experience a growl noise com from the front end of the vehicle. Also included impala limited model year 2014
• 10130598Jul 30, 2013Equipment. This informational bulletin provides information for installing the camshaft timing chain kit for the high feature V6 timing chain kits.
• 10113157Jul 29, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a knock, clunk, pop, creak, or snap noise from the front of the vehicle. Technician will need to inspect the front fender upper diagonal brace fasteners for proper torque.
• 10130578Jul 18, 2013Electrical system. This informational bulletin provides information for warranty codes that are generated by EL-50313 midtronics GR8 battery tester/charger.
• 10130572Jul 16, 2013Equipment. This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
• 10130570Jul 16, 2013Equipment. This informational bulletin provides information for the PQC assembly replacement process.
• 10130567Jul 12, 2013Equipment. This informational bulletin provides information on key codes security rules and information on GM key code look up application.
• 10130565Jul 10, 2013Electrical system. This informational bulletin provides information for GM wiring repair.
• 10130562Jul 9, 2013Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10246634Jul 1, 2013Engine cooling. Information for Engine Oils Used in 2014 Model Year Vehicles
• 10246630Jul 1, 2013Electrical system. GM Wiring Repair Strategy Information
• 10134741Jun 20, 2013Equipment. This technical bulletin provides a revision for 04-00-89-015D to update content and incorporate the U.S. version of Bulletin 12-00-89-003.
• 10134739Jun 19, 2013Equipment. This technical bulletin provides a revision for 03-00-89-0061I to add the 2014 model year and Transport Mode heading.

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