2013 Chevrolet Impala Technical Service Bulletins

1,539 technical service bulletins (TSBs) are on record for the 2013 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112677Dec 14, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112660Dec 13, 2012Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10112653Dec 12, 2012Electrical system. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10138556Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10138551Dec 4, 2012Seat belts. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10113831Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10113825Dec 4, 2012Electrical system. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
• 10062511Dec 1, 2012Air bags. Summary to be provided on a future date.
• 10138220Nov 30, 2012Electrical system, Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10137478Nov 30, 2012Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10138217Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10137475Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112591Nov 19, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that the theft deterrent will need to be synchronized if the Theft Deterrent Module and Engine Control Module are replaced at the same time or if during service the theft deterrent becomes unsynchronized.
• 10112590Nov 19, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Remote Keyless Entry and or Remote Vehicle Start has poor range. Technician will need to reroute the COAX Remote Keyless Entry and or Remote Vehicle Start to the metal clip.
• 10112584Nov 19, 2012Equipment, Seats. This Preliminary Information communication provides information to the technician about vehicle that may have a heated seat cushion on the passenger's side is inoperative. Technician should order and install a "MODULE KIT, AIRBAG FRT PASSPRESENCE (W/ SEN) (INCLDS HEATER)" if diagnosis leads to a passenger's side heated seat cushion element replacement.
• 10112579Nov 15, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the rear defogger stays on for longer than 20 minutes. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112575Nov 15, 2012Electrical system. This Preliminary Information communication provides information to the technician about the common architecture Body Control Module utilizing several fuses for power, and the labeling of the fuses, it is possible to overlook some fuses in the Under hood Bussed Electrical Center when diagnosing a concern with the turn signals, trunk actuator, courtesy lamps, or Brake Transmission Shift Interlock.
• 10112574Nov 15, 2012Seat belts. This Preliminary Information communication provides information to the technician about 2009-2011 Impala having Diagnostic Trouble Code B001A, B001B, B0015, or B0022 set in the Sensing and Diagnostic Module. Technician should be advised at the beginning of the 2009 model year the Impala began being equipped with two pretensioners for the driver and two pretensioners for the front passenger. The first pretensioner…
• 10112570Nov 14, 2012Brakes. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126197Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10138200Nov 12, 2012Body and structure, Equipment, Electrical system. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10138197Nov 12, 2012Brakes, Engine, Transmission and drivetrain, Equipment. This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
• 10137457Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10137454Nov 12, 2012Equipment. This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10126201Nov 9, 2012Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10126203Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10112550Nov 6, 2012Engine cooling. This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope…
• 10126181Nov 5, 2012Equipment. This preliminary informational bulletin provides a procedure to remove mylar strips off the foam under the HVAC vent doors to correct a condition of a flutter or rattle noise heard from the HVAC vent.
• 10245761Nov 1, 2012Equipment, Electrical system. Requesting a New Key Code for Customer with Lost or Stolen Keys
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10071837Nov 1, 2012Equipment. Summary to be provided on a future date.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118649Oct 17, 2012Electrical system. This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.

← All problems reported for the 2013 Chevrolet Impala