2016 Chevrolet Impala Technical Service Bulletins

1,293 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139187Dec 5, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139220Dec 4, 2017Equipment. This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
• 10139211Dec 4, 2017Equipment. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139186Dec 1, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139099Nov 30, 2017Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10125140Nov 30, 2017Equipment. This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
• 10140345Nov 29, 2017Air bags. This engineering information ends the need for information from the field on vehicles that have the condition of Service Air Bag Indicator Illuminated and DTC B0081 and/or B0074-0D Set.
• 10140340Nov 28, 2017Equipment. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
• 10139116Nov 28, 2017Equipment. This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
• 10139097Nov 28, 2017Electrical system, Equipment. This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.
• 10125136Nov 28, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10139085Nov 27, 2017Electrical system, Equipment. This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
• 10139141Nov 22, 2017Back-over prevention (rear camera). This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
• 10139095Nov 22, 2017Equipment. This bulletin describes the Dealer special tool loan program process.
• 10139089Nov 22, 2017Equipment, Transmission and drivetrain, Engine. This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10125126Nov 20, 2017Electrical system. This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line.
• 10125122Nov 20, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139108Nov 17, 2017Visibility (wipers, defrost, mirrors). This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
• 10139090Nov 17, 2017Engine, Electrical system. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10139111Nov 14, 2017Engine cooling. This technical bulletin provides a procedure to replace the catalytic converters due to cracks that may cause a noise or exhaust smell within the cabin.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10139100Nov 3, 2017Equipment, Seats. This technical bulletin provides a procedure to install a clip on the head rest j-clip to correct a condition of the head rest material coming loose due to the j-clip not being robust enough to retain the material down.
• 10134594Oct 25, 2017Equipment, Engine. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10134621Oct 24, 2017Equipment. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10134618Oct 23, 2017Equipment. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10134592Oct 23, 2017Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
• 10123274Oct 20, 2017Electrical system, Equipment. This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10123232Oct 10, 2017Engine. This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10134595Oct 3, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10123218Oct 2, 2017Body and structure. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190318Oct 1, 2017Electrical system. All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down.
• 10190310Oct 1, 2017Engine cooling. Exhaust Smell and/or Leak with Possible Malfunction Indicator Lamp Illuminated Condition Some customers may comment on an exhaust smell and/or leak with possible malfunction indicator lamp illuminated. During diagnosis, a technician may find DTC P0430 and/or P0420. Cause This may be due to a crack around the catalytic mounting flange. Correction Replace converter assembly with new service part.
• 10190229Oct 1, 2017Equipment, Transmission and drivetrain. Shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
• 10157042Sep 28, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General…
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159623Sep 26, 2017Engine cooling. This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.

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