2016 Chevrolet Impala Technical Service Bulletins

1,293 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10083847Apr 18, 2016Engine. This preliminary information communication advises the technician on the steps to diagnose and repair a possible rattle, tick, or knock type noise coming from the engine.
• 10078721Apr 18, 2016Engine. This preliminary information communication advises the technician on the steps to diagnose and repair a possible rattle, tick, or knock type noise coming from the engine.
• 10078720Apr 18, 2016Equipment. This preliminary information communication advises the technician to contact gm technical assistance center to report the concern and obtain a case number when a customer may comment that they will have the radio shut off, and when restarting the vehicle the radio will turn on unwanted.
• 10078507Apr 18, 2016Electrical system, Equipment. This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10083853Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern with diagnostic trouble code p015a . The vehicle may have a service engine soon light on the cluster.
• 10083851Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern. The vehicle may have a service engine soon light on or reduced engine power message on the diver information center.
• 10078680Apr 14, 2016Transmission and drivetrain, Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern with diagnostic trouble code p015a . The vehicle may have a service engine soon light on the cluster.
• 10078679Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern. The vehicle may have a service engine soon light on or reduced engine power message on the diver information center.
• 10083585Apr 13, 2016Equipment. This preliminary information communication advises the technician not to make any repairs or replace any parts. The technician is to contact the gm technical assistance center to review a concern when the vehicle's radio is unable to save a xm preset after saving presets.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10083583Apr 11, 2016Brakes. This preliminary information communication advises the technician to inspect the connector at the kr14 brake booster pump relay. Vehicle may have a service brake assist message on the drivers information center (dic) or a hard brake pedal on a cold start up.
• 10078668Apr 11, 2016Brakes. This preliminary information communication advises the technician to inspect the connector at the kr14 brake booster pump relay. Vehicle may have a service brake assist message on the drivers information center (dic) or a hard brake pedal on a cold start up.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10083580Apr 1, 2016Equipment. This preliminary information communication advises the dealer not to replace the radio integrated center stack for the condition of the volume or tune knob broken or will not stay attached. The dealer is to contact the general motors technical assistance center for the replacement knob.
• 10083579Apr 1, 2016Equipment. This preliminary information communication is to contact gm technical assistance center to report the concern and obtain a case number. The customer is unable to select radio presets from the usb or sd card as they are greyed out.
• 10083575Apr 1, 2016Equipment, Electrical system. This preliminary information communication is to contact gm technical assistance center to report the concern and obtain a case number. Customers may comment that they will have the radio shut off, and when restarting the vehicle the radio will turn on unwanted.
• 10078590Apr 1, 2016Equipment. This preliminary information communication is to contact gm technical assistance center to report the concern and obtain a case number. Customers may comment that they will have the radio shut off, and when restarting the vehicle the radio will turn on unwanted.
• 10078588Apr 1, 2016Electrical system, Equipment. This preliminary information communication is to contact gm technical assistance center to report the concern and obtain a case number. The customer is unable to select radio presets from the usb or sd card as they are greyed out.
• 10078587Apr 1, 2016Equipment. This preliminary information communication advises the dealer not to replace the radio integrated center stack for the condition of the volume or tune knob broken or will not stay attached. The dealer is to contact the general motors technical assistance center for the replacement knob.
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10078424Apr 1, 2016Engine cooling. This informational bulletin provides information on changes in exhaust tone for active fuel management engines when in three or four cylinder mode.
• 10078420Apr 1, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative, blue screen, am clipping noise, hd on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10113973Mar 31, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10113970Mar 31, 2016Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine…
• 10112831Mar 30, 2016Wheels. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
• 10113963Mar 29, 2016Fuel system, Equipment. This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a…
• 10112829Mar 29, 2016Equipment. This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
• 10112821Mar 24, 2016Electrical system. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
• 10112819Mar 23, 2016Engine. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
• 10113957Mar 22, 2016Electrical system. This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10113956Mar 22, 2016Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio that turns on unwanted at start up. If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.
• 10113955Mar 22, 2016Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
• 10113954Mar 22, 2016Fuel system. This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling the key. Also technician may find a P228C set as current or history, and a prior history of High Pressure Fuel Pump replacement, and the customer has been using E85 fuel.
• 10112801Mar 16, 2016Exterior lighting. This informational bulletin provides information on Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations
• 10112795Mar 15, 2016Equipment. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
• 10112791Mar 14, 2016Equipment. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
• 10112789Mar 14, 2016Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
• 10112785Mar 10, 2016Equipment, Electrical system. This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
• 10112779Mar 7, 2016Electrical system. This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
• 10113914Mar 4, 2016Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

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