2017 Chevrolet Impala Technical Service Bulletins

1,110 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137713Aug 11, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140302Aug 3, 2017Electrical system. This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with Start/Stop.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10137697Aug 2, 2017Electrical system. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126123Jul 25, 2017Seats. This bulletin provides a procedure to adding new brackets and repairing the front seats to correct the seats excessive movements.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126068Jul 25, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10126127Jul 24, 2017Electrical system. This engineering informational bulletin is requesting information from the filed on vehicles with the condition of Engineering Information - Key Fob/Transmitter Inoperative.
• 10126111Jul 24, 2017Electrical system. This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
• 10114088Jul 24, 2017Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10108645Jul 19, 2017Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114082Jul 18, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10108626Jul 18, 2017Electrical system. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108625Jul 18, 2017Engine, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108618Jul 18, 2017Tires. This informational bulletin provides information that the TPM sensors must always be relearned when accessory wheels are installed on the vehicle.
• 10126100Jul 17, 2017Wheels. This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.
• 10114077Jul 17, 2017Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10114072Jul 13, 2017Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the…
• 10126094Jul 12, 2017Electrical system. This technical bulletin provides a procedure to replace the horn due to water intrusion causing a weak, not clear, abnormal and/or is inoperative.
• 10114071Jul 12, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10118290Jun 30, 2017Equipment. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10158899Jun 28, 2017Equipment. 17277 - Service Update. Some vehicles equipped with a Midnight Edition Appearance Package (RPO HCR), were shipped to dealers with the correct black front grille bowtie emblem, but an additional accessory grille, with gold bowtie, was also sent directly to dealers and may have been installed to vehicles. Dealers are to inspect and replace the gold front grille bowtie emblem with a black one if required.
• 10118265Jun 15, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10158889Jun 13, 2017Equipment, Electrical system. 17216 - Service Update. On certain vehicles, the electronic brake control module (EBCM) is not able to be unlocked due to a mismatch between programming seed and device key. Module unlock allows for a calibration or software update used for service or vehicle content change. Dealers are to replace the electronic brake control module.
• 10118256Jun 12, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10118250Jun 7, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10158884Jun 5, 2017Equipment. 17219 - Customer Satisfaction. Certain vehicles may have a condition in which an incorrect service parts identification (SPID) label was applied to the vehicle. An incorrect VIN and/or regular production option (RPO) codes may be shown on this label.Dealers will inspect for the correct SPID label, and if necessary install a replacement SPID label.
• 10118235Jun 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when watching a movie the audio does not match the video when playing though the vehicles speakers. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118233Jun 2, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10137665May 23, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10137600May 22, 2017Wheels. This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10137680May 19, 2017Brakes. This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
• 10137601May 17, 2017Engine. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
• 10137605May 15, 2017Equipment. This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10137653May 10, 2017Engine, Equipment. This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
• 10137640May 10, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10137635May 10, 2017Equipment, Fuel system. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10137650May 9, 2017Electrical system. This technical bulletin provides a procedure to replace the side object detection wiring and harness if inspection finds water and/or corrosion in the harness or modules.
• 10137602May 4, 2017Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137603May 2, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10114043Apr 27, 2017Electrical system. This informational bulletin provides information on Wireless Charging Module Diagnosis.
• 10113978Apr 26, 2017Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10114042Apr 25, 2017Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of hearing a noise from the vehicle cowl area while wipers are in operation.
• 10114051Apr 19, 2017Exterior lighting. This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
• 10114027Apr 19, 2017Wheels. This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
• 10113997Apr 19, 2017Air bags. This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.

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