2002 Chevrolet Silverado 2500 Technical Service Bulletins

337 technical service bulletins (TSBs) are on record for the 2002 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10130626Apr 11, 2013Equipment. This technical bulletin provides a revision of 01-08-49-017A to add new pricing information and payment terms.
• 10130610Apr 2, 2013Equipment. This technical bulletin provides a revision of 02-06-01-022M to add the 2013 model year.
• 10134681Mar 26, 2013Equipment. This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112864Feb 18, 2013Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112862Feb 15, 2013Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a surge or stall when in gear at a stop. Technician will find Diagnostic Trouble Code P0742. Technician will need to isolate if the concern is transmission internal or external. Technician will need to disconnect the 20 way connector at the transmission (C-175 for model years 2001 ? 2007 and X-175 for model…
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10112845Feb 5, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have no forward or reverse. Technician will need to check for metal debris in torque converter clutch valve.
• 10133130Jan 16, 2013Body and structure. This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
• 10112702Jan 8, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10138218Nov 29, 2012Equipment, Electrical system. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112600Nov 26, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the…
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10138210Nov 20, 2012Equipment, Electrical system. This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
• 10137469Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137468Nov 20, 2012Electrical system. This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
• 10137458Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10138200Nov 12, 2012Equipment, Electrical system, Body and structure. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10137457Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118639Oct 15, 2012Engine cooling. This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, DTC P003A or P111D Set
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10042986Nov 1, 2011Seats. General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
• 10022259Apr 1, 2007Transmission and drivetrain. Delayed engagement with allison transmission, cold hesitation, malfunction indicator lamp (mil) illuminated, dtc's p0701, p1709, p1711, p1713, p0841, p0843, p0847, p0870, p0872, and p0875.
• 10019186Feb 16, 2006Interior lighting, Exterior lighting. Ipc, interior lights and/or headlamps flicker. *ak fb2

← All problems reported for the 2002 Chevrolet Silverado 2500