2014 Chevrolet Silverado 2500 Technical Service Bulletins

1,829 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10178288Jun 23, 2020Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10178252Jun 8, 2020Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10178306Jun 5, 2020Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10178292Jun 5, 2020Steering. This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
• 10178291Jun 2, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10176645May 28, 2020Engine. This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 10176326May 21, 2020Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10176649May 20, 2020Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10176313May 13, 2020Tires. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
• 10176607May 8, 2020Equipment, Engine, Fuel system. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10176310May 8, 2020Fuel system. This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of…
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176632May 5, 2020Fuel system, Engine. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10176300May 5, 2020Equipment, Engine cooling. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10176611May 4, 2020Equipment, Engine, Fuel system. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10175850Apr 29, 2020Tires, Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10174861Apr 27, 2020Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10174859Apr 27, 2020Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10175855Apr 14, 2020Equipment, Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10174818Apr 14, 2020Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10175852Apr 3, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10174304Mar 31, 2020Equipment. This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
• 10173722Mar 26, 2020Equipment, Vehicle speed control. This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control…
• 10174302Mar 20, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10174303Mar 18, 2020Equipment. This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
• 10174305Mar 17, 2020Engine cooling. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10174299Mar 6, 2020Equipment. This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10174300Mar 4, 2020Tires. This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
• 10173416Feb 28, 2020Engine, Equipment. This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
• 10173398Feb 28, 2020Engine, Equipment. This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10173393Feb 28, 2020Equipment, Body and structure. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10173414Feb 26, 2020Tires, Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10172305Feb 4, 2020Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10171318Jan 31, 2020Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10171896Jan 28, 2020Engine. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
• 10172293Jan 27, 2020Equipment, Wheels. This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10172296Jan 23, 2020Equipment. This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
• 10172285Jan 21, 2020Equipment. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171280Jan 14, 2020Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10171264Jan 10, 2020Engine cooling. This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
• 10171259Jan 7, 2020Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
• 10169271Nov 26, 2019Electrical system, Transmission and drivetrain. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

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