2014 Chevrolet Silverado 2500 Technical Service Bulletins

1,829 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099878Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p0106 and p0506. Technician will inspect for a broken valve spring and replace as needed.
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10099470Sep 30, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that have a vibration that is felt between 1200 – 1400 engine revolutions per minute when in active fuel management v4 mode. Technician will need to use ch 51450-nvh pico oscilloscope diagnostic kit to measure the frequency of the vibration. Technician will need to install an exhaust damper and evaluate the vehicle.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099961Sep 27, 2016Electrical system, Engine. This preliminary information communication provides information to the technician about vehicle that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p2635, u0074 and or u18a2. Technician will need to follow published diagnostics for diagnostic trouble codes u0074 would take priority over u18a2 if both set before addressing dtc p2635.
• 10099460Sep 23, 2016Engine cooling, Engine. This preliminary information communication advises the technician that the 6.6l duramax, regular production option code lml/lgh, engine part number 12638505 parts restriction has ended. Dealer can order parts through the regular customer care and aftersales parts process.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098467Sep 16, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that the radio will not save xm favorites. Technician will need to replace the radio to address the concern.
• 10118978Sep 14, 2016Electrical system. This preliminary bulletin provides a procedure to install adhesive back stock to the electrical connector for the steering wheel position sensor, to eleminate the excessive clearance/movement that causes the connector to loose contact and turns the Service Stabilitrak message on.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10099981Sep 12, 2016Body and structure, Equipment. This preliminary information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the…
• 10099252Sep 9, 2016Engine. This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published service information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed.
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10083080Aug 15, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis.
• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082363Aug 12, 2016Equipment. This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10082863Aug 9, 2016Equipment, Electrical system. This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10083776Aug 2, 2016Electrical system. This preliminary information communication advises the technician on steps to perform to determine if the customer's battery drain concern is being caused by a known concern with bluetooth call transfer operation when exiting the vehicle. If the concern is duplicated at the dealer with the onstar led is still green after the vehicle is turned off and the bluetooth call was disconnected. Dealer should advises that…
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10126063Jul 12, 2016Engine. This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
• 10126062Jul 11, 2016Brakes. This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
• 10100822Jul 11, 2016Engine. This informational bulletin provides the technician with what may happen to an engine due to lack of maintenance.
• 10089121Jun 29, 2016Tires, Equipment. This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
• 10089049Jun 29, 2016Body and structure. This technical bulletin provides a proedure to replace the door panels with newly desgined parts for vehicles with the condition of a broken trim panel around door handle.
• 10094768Jun 23, 2016Suspension, Steering, Electrical system. This preliminary informational bulletin provides information on a procedure for diagnosing and repairing vibrations caused by the wheel and tire, axle components and/or propeller shafts.
• 10088863Jun 22, 2016Equipment, Engine cooling. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081047Jun 14, 2016Electronic stability control, Steering. This preliminary information communication provides information to the technician about adding steering stabilizer shock. A steering stabilizer is listed in the parts catalog group 6.865 (steering linkage shock absorber) and is available, but is not intended to address vibrations or brake pulsations.
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10097195Jun 8, 2016Equipment. This technical bulletin provides a procedure to inspect the air box and air filter seal and replace if necessary to correct a customer concern that the malfunction indicator light (mil) is illuminated due to excessive sand and/or debris entering the air filter box and bypassing the seal of the air filter causing damage to the ho2 sensor and the catalytic converter to become blocked with sand and debris particles.
• 10089201Jun 8, 2016Equipment. This warranty administration bulletin provides policy information on using gm service policies and procedure manual that represent key gm requirements for service operations.
• 10114105May 31, 2016Engine, Electrical system. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
• 10114101May 25, 2016Wheels. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.

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