2014 Chevrolet Silverado 2500 Technical Service Bulletins

1,829 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137943Jul 7, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
• 10115076Jun 29, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10113719Jun 26, 2015Suspension. This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
• 10115071Jun 25, 2015Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.
• 10113715Jun 25, 2015Equipment. This technical bulletin provides repair information to correct customer concerns of loss of high speed GMLAN communications, intermittent no crank, IP gauge fluctuation, intermittent door lock cycling /chime operation, various IP warning lamps illuminated, transmission may not shift, communication DTCs U0073, U0100, U0101, U0102, U0109, U0121 or U0140 set.
• 10113705Jun 23, 2015Electrical system. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10113703Jun 23, 2015Electrical system, Engine cooling. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10115067Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10115064Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10113701Jun 22, 2015Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10115061Jun 19, 2015Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10115059Jun 18, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam…
• 10115053Jun 17, 2015Tires, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10089965Jun 15, 2015Brakes. 15203a - service update (revised service procedure). This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles.
• 10089949Jun 15, 2015Fuel system. 14653 - special coverage. Some 2010-2014 model year chevrolet express, 2011-2014 model year chevrolet silverado hd, 2010-2014 model year gmc savana and 2011-2014 model year gmc sierra hd vehicles equipped with a 6.6l engine (rpo lml or lgh), may have a condition where the indirect fuel injector can become stuck in the closed position or can have low flow. This condition could result in the illumination of the…
• 10115043Jun 12, 2015Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a lack of power on initial acceleration from a stop when the ambient temperature is approximately 103 Fahrenheit or greater and may include engine detonation or pre-ignition type events as temperatures approach 120 Fahrenheit. Technician will need to perform published Service Information diagnosis first.
• 10115038Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10113688Jun 12, 2015Equipment. This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
• 10115035Jun 11, 2015Electrical system, Equipment, Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition.
• 10113687Jun 11, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10089964Jun 10, 2015Brakes. 15203 - service update. This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles. These vehicles may have been assembled with an…
• 10115027Jun 9, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10115026Jun 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
• 10115024Jun 8, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure…
• 10113678Jun 5, 2015Transmission and drivetrain. This engineering information bulletin announces the end of need for information from the field regarding a fluid leak from front end of Allison transmission.
• 10115014Jun 3, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10115009Jun 1, 2015Engine, Equipment. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator…
• 10059109Jun 1, 2015Brakes. Gmc/chevrolet: service procedures on certain vehicles to inspect, retighten the torque for right rear brake line bracket bolt to rear axle due to incorrectly being torqued allowing brake line to wear against rear axle housing and brake fluid leakage. Model 2014-15 silverado ld, sierra ld, 2015 silverado hd, sierra hd, sierra denali hd.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10114569May 22, 2015Equipment. This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for…
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113656May 21, 2015Electrical system. This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113653May 15, 2015Exterior lighting. This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114549May 14, 2015Equipment. This Preliminary Information communication advises the technician to check the oil pan if there is a Service Engine Soon light on with a diagnostic trouble code of P0521 or P06DD. Technician is to remove the oil filter and look for a cast over passage on the inner ring of the oil filter housing. If cast over is found on the oil passage replace the oil pan.
• 10114527May 8, 2015Engine cooling. This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine.
• 10113634May 7, 2015Engine. This informational bulletin provides technicians with information to help educate them on the many various combinations of engines, interfacing equipment and vehicle usage which may cause higher than expected oil consumption.
• 10114511May 1, 2015Suspension. This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10113625Apr 30, 2015Engine cooling, Fuel system. This preliminary informational bulletin provides dealership personnel with Information on Diesel Exhaust Fluid (DEF) filling instructions at delivery to the customer.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10113603Apr 20, 2015Electrical system. This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113599Apr 17, 2015Engine cooling, Equipment. This informational bulletin provides information to technicians on exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or Service Emission System Driver Information Center (DIC) messages.
• 10114465Apr 14, 2015Equipment. This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

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