2014 Chevrolet Silverado 2500 Technical Service Bulletins

1,829 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137787Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137786Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10112232Sep 16, 2014Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician that the engine part number 19317708 and 19316786 restriction through General Motors Product Quality Center has ended. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
• 10112228Sep 15, 2014Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112224Sep 12, 2014Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10094823Sep 10, 2014Equipment. This preliminary bulletin provides a information on how to remove the seized temperature sensors from the dpf.
• 10112215Sep 9, 2014Fuel system, Equipment. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112214Sep 9, 2014Electrical system, Transmission and drivetrain, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web.
• 10112209Sep 4, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10254238Sep 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10253583Sep 1, 2014Engine cooling. Information on Removing Seized Exhaust Temperature Sensors.
• 10247707Sep 1, 2014Body and structure, Other or unknown. Roof Beacon Inoperative.
• 10247705Sep 1, 2014Wheels, Steering, Suspension. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10246592Sep 1, 2014Engine cooling. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10245346Sep 1, 2014Equipment. Roof Beacon Inoperative.
• 10245344Sep 1, 2014Steering. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10245324Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10070944Sep 1, 2014Engine cooling. Summary to be provided on a future date.
• 10070571Sep 1, 2014Steering. Summary to be provided on a future date.
• 10056471Sep 1, 2014Electrical system. Chevrolet/gmc: to reprogram instrument cluster panel, service procedure has been provided in regards to base warranty expired with an incorrect odometer reading, on some vehicles. Model 2014 silverado 1500, sierra 1500, 2015 suburban, tahoe, yukon, silverado 2500, 3500, sierra 2500, 3500.
• 10112205Aug 29, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code.
• 10138703Aug 28, 2014Engine cooling, Equipment. This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
• 10138702Aug 28, 2014Engine cooling, Fuel system. This informational bulletin provides additional information on DEF filling, frozen tank and general information.
• 10138701Aug 28, 2014Engine cooling, Fuel system. This informational bulletin provides general information and helpful guidelines to use when diagnosing and repairing diesel exhaust fluid related DIC warnings and messages.
• 10112203Aug 28, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
• 10138697Aug 26, 2014Engine, Electrical system, Equipment. This informational bulletin provides additional information on identifying duramax aftermarket power up devices that may cause damage to the engine and not covered under warranty.
• 10138696Aug 26, 2014Equipment, Engine cooling, Fuel system. This informational bulletin explains possible normal diesel engine noises.
• 10138693Aug 25, 2014Equipment, Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
• 10112190Aug 21, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner's manual procedure.
• 10112189Aug 21, 2014Transmission and drivetrain, Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web.
• 10112185Aug 19, 2014Electrical system. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator…
• 10138682Aug 18, 2014Equipment. This preliminary bulletin provides a diagnostic tip to install a temporary dowl rod to perform an alignment.
• 10138681Aug 18, 2014Tires, Equipment. This informational bulletin provides the technician with information on tire radial force variations and how to use it.
• 10112179Aug 18, 2014Equipment, Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a transfer case that will not shift out of 4 wheel drive low or takes a long time to shift out of 4 wheel drive low. Technician will need to update the Transfer Case Control Module for this concern.
• 10112172Aug 18, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner's manual procedure.
• 10112170Aug 18, 2014Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112169Aug 15, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10112168Aug 15, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set.
• 10112167Aug 15, 2014Engine. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10112164Aug 14, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112163Aug 13, 2014Engine cooling. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10138671Aug 7, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
• 10112157Aug 7, 2014Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure…
• 10112155Aug 7, 2014Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean…
• 10112151Aug 7, 2014Exterior lighting. This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and it must be dark outside.
• 10138670Aug 6, 2014Steering. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

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