2015 Chevrolet Silverado 2500 Technical Service Bulletins

2,387 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171297Jan 17, 2020Electrical system, Equipment. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10171294Jan 17, 2020Transmission and drivetrain, Electrical system. This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
• 10171280Jan 14, 2020Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10171279Jan 14, 2020Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
• 10171264Jan 10, 2020Engine cooling. This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
• 10171899Jan 8, 2020Fuel system. This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.
• 10171416Jan 7, 2020Electrical system, Transmission and drivetrain. Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could…
• 10171259Jan 7, 2020Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170483Dec 19, 2019Other or unknown. This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10170426Dec 9, 2019Seats. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.
• 10170424Dec 9, 2019Brakes. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
• 10169271Nov 26, 2019Electrical system, Transmission and drivetrain. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10168978Nov 22, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10168975Nov 22, 2019Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
• 10169340Nov 19, 2019Equipment, Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10169315Nov 18, 2019Engine. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away.
• 10169309Nov 15, 2019Fuel system, Engine. This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
• 10169356Nov 12, 2019Equipment, Wheels, Tires. This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
• 10169354Nov 12, 2019Equipment, Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10168964Nov 12, 2019Equipment. This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.
• 10168960Nov 12, 2019Brakes, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10168958Nov 7, 2019Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector…
• 10168956Nov 5, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10168206Oct 31, 2019Suspension. This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
• 10168210Oct 30, 2019Equipment. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10168212Oct 29, 2019Transmission and drivetrain. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10168181Oct 28, 2019Electrical system, Equipment. This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
• 10167466Oct 28, 2019Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10167462Oct 25, 2019Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10167460Oct 25, 2019Lane departure. This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view…
• 10167458Oct 25, 2019Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10167455Oct 22, 2019Equipment. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10168197Oct 17, 2019Fuel system. This informational bulletin explains how to identify possible DEF contamination.
• 10167448Oct 17, 2019Engine cooling. This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10167439Oct 15, 2019Electrical system. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10168209Oct 14, 2019Engine cooling. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10168175Oct 14, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10167437Oct 14, 2019Engine. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10168185Oct 11, 2019Electrical system. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
• 10167479Oct 11, 2019Brakes, Engine cooling. N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow…
• 10167434Oct 10, 2019Electrical system. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168215Oct 8, 2019Equipment. This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while driving.

← All problems reported for the 2015 Chevrolet Silverado 2500