2016 Chevrolet Silverado 2500 Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10178345Jun 25, 2020Transmission and drivetrain. This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
• 10178282Jun 25, 2020Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10178253Jun 25, 2020Equipment, Engine cooling. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
• 10178343Jun 23, 2020Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10178288Jun 23, 2020Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10178340Jun 22, 2020Electrical system. This Preliminary information communicates to the dealer technician that if after replacing the valve body on an 8L45 or 8L90 transmission the vehicle will not move the valve body may be missing a plug and retainer bolt. Technician's are instructed to obtain and install a plug and retainer bolt kit from the GM Warranty Parts Center to address this concern.
• 10178336Jun 22, 2020Electrical system. This Preliminary information communicates to the dealer an issue where a customer may have incorrectly received a notification advising of a starting syetem issue with their veihcle. Dealer advised to inspect for a legitimate issue, if one found, diagnose accordingly.
• 10178293Jun 15, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10178252Jun 8, 2020Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10178306Jun 5, 2020Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10178291Jun 2, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10177354Jun 2, 2020Equipment, Seat belts. Special Coverage - If a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of…
• 10176634May 29, 2020Brakes. This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.
• 10176645May 28, 2020Engine. This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 10176650May 27, 2020Engine. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10176647May 27, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176332May 27, 2020Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10176326May 21, 2020Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10176649May 20, 2020Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10176313May 13, 2020Tires. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
• 10176310May 8, 2020Fuel system. This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of…
• 10176309May 8, 2020Electrical system, Transmission and drivetrain. This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10176308May 8, 2020Electrical system, Body and structure. This Preliminary Information communication provides information to the technician to help converting vehicles to fleet key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match…
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176306May 7, 2020Electrical system. This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176302May 6, 2020Engine cooling. This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
• 10176632May 5, 2020Fuel system, Engine. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10176300May 5, 2020Equipment, Engine cooling. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10176651May 4, 2020Engine. This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
• 10176611May 4, 2020Equipment, Engine, Fuel system. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10175850Apr 29, 2020Tires, Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10175746Apr 28, 2020Equipment, Electrical system. This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
• 10174864Apr 28, 2020Equipment. This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
• 10174861Apr 27, 2020Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10174859Apr 27, 2020Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10175771Apr 20, 2020Electrical system, Equipment. This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.
• 10175855Apr 14, 2020Equipment, Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10174818Apr 14, 2020Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10175852Apr 3, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10175748Apr 1, 2020Transmission and drivetrain. This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.
• 10174304Mar 31, 2020Equipment. This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
• 10174266Mar 30, 2020Transmission and drivetrain, Engine. This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
• 10173958Mar 25, 2020Electrical system, Visibility (wipers, defrost, mirrors). Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could…
• 10174302Mar 20, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10173714Mar 20, 2020Brakes, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10173713Mar 20, 2020Electrical system, Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Trailer Brake message in the Driver Information Center. Also the vehicle will have a Diagnostic Trouble Code U0415 set. Technician will fill the master cylinder brake fluid reservoir to the maximum level.
• 10174303Mar 18, 2020Equipment. This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
• 10174305Mar 17, 2020Engine cooling. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

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