2016 Chevrolet Silverado 2500 Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137342Feb 2, 2018Equipment, Electrical system. This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 10137341Feb 1, 2018Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10139283Jan 31, 2018Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139279Jan 31, 2018Engine cooling. This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
• 10129102Jan 30, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10139282Jan 29, 2018Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10139263Jan 29, 2018Visibility (wipers, defrost, mirrors). This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Rear Defogger Grid Inoperative and/or Will Not Defog Rear Window Properly
• 10139272Jan 26, 2018Equipment. This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
• 10137268Jan 26, 2018Fuel system. This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.
• 10129097Jan 25, 2018Engine. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10129093Jan 24, 2018Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10129089Jan 23, 2018Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10129088Jan 23, 2018Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10139281Jan 19, 2018Equipment. xxzvfrdg
• 10129084Jan 19, 2018Equipment. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show “No…
• 10129082Jan 19, 2018Fuel system, Steering, Lane departure, Transmission and drivetrain, Electronic…. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that…
• 10129080Jan 19, 2018Steering, Seat belts, Electrical system, Wheels, Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of…
• 10129077Jan 19, 2018Body and structure, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system.
• 10129073Jan 18, 2018Engine. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10139280Jan 17, 2018Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
• 10129072Jan 17, 2018Transmission and drivetrain. This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are…
• 10129071Jan 16, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
• 10129067Jan 16, 2018Fuel system, Back-over prevention (rear camera), Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam…
• 10129065Jan 15, 2018Engine, Exterior lighting, Fuel system. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.
• 10139284Jan 12, 2018Engine cooling. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
• 10139277Jan 12, 2018Equipment. This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
• 10129064Jan 12, 2018Other or unknown, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the…
• 10129061Jan 12, 2018Engine. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator…
• 10137269Jan 9, 2018Transmission and drivetrain. This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
• 10129057Jan 9, 2018Other or unknown, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
• 10129056Jan 9, 2018Back-over prevention (rear camera), Other or unknown. This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
• 10139278Jan 8, 2018Electrical system, Transmission and drivetrain, Visibility (wipers, defrost…. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
• 10139285Jan 5, 2018Steering, Seats. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
• 10139276Jan 4, 2018Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10137274Jan 4, 2018Exterior lighting. This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.
• 10129051Jan 4, 2018Equipment. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
• 10139225Dec 22, 2017Equipment, Electrical system. This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.
• 10139209Dec 21, 2017Fuel system. This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
• 10126993Dec 21, 2017Body and structure. This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.
• 10126992Dec 21, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the battery and Trailer Brake Power Module connector for corroded…
• 10126990Dec 20, 2017Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years.
• 10126982Dec 19, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10126975Dec 18, 2017Engine cooling. This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.
• 10126974Dec 18, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10126973Dec 18, 2017Equipment. This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10126972Dec 18, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10139216Dec 15, 2017Visibility (wipers, defrost, mirrors). This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
• 10139208Dec 15, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10139167Dec 14, 2017Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10139218Dec 13, 2017Transmission and drivetrain. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

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