2016 Chevrolet Silverado 2500 Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10088863Jun 22, 2016Equipment, Engine cooling. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081833Jun 17, 2016Fuel system. This technical bulletin provides a procedure on the check valve internal to the fuel tank due to gas tank is hard to fill.
• 10081240Jun 17, 2016Steering, Equipment. This preliminary information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect pitman shaft over-center preload adjustment. Technician will perform a steering gear pitman shaft over-center preload adjustment procedure. Technician will remove the steering gear. The steering gear pitman…
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10097195Jun 8, 2016Equipment. This technical bulletin provides a procedure to inspect the air box and air filter seal and replace if necessary to correct a customer concern that the malfunction indicator light (mil) is illuminated due to excessive sand and/or debris entering the air filter box and bypassing the seal of the air filter causing damage to the ho2 sensor and the catalytic converter to become blocked with sand and debris particles.
• 10089201Jun 8, 2016Equipment. This warranty administration bulletin provides policy information on using gm service policies and procedure manual that represent key gm requirements for service operations.
• 10081992Jun 7, 2016Transmission and drivetrain, Electrical system. This informational bulletin provides information on new software being available to correct a firm 3-2 downshift at light or heavy throttle.
• 10245966Jun 1, 2016Back-over prevention (rear camera). No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
• 10114106May 31, 2016Steering. This technical bulletin provides a procedure to drain, flush and refill the transmission fluid to correct a customer concern of shake and/or shudder during light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.
• 10114105May 31, 2016Engine, Electrical system. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
• 10126060May 27, 2016Electrical system. 15801A - Customer Satisfaction Program. This bulletin is being revised to add a note at the beginning of the Service Information section. The 2016 model year GMC Sierra HD vehicle, and an increase in population has also been added. Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as…
• 10114101May 25, 2016Wheels. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
• 10114099May 24, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of buzz or static noise from radio audio speakers, android auto connection issues, intermittent black screen or Sirius XM reverts to XM1 channel intermittently caused by to the current software calibration within the radio.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114107May 20, 2016Electrical system. This informational bulletin provides information on service programming system (SPS) errors.
• 10114111May 17, 2016Electrical system. This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.
• 10126051May 16, 2016Engine, Electrical system. 15801 - Customer Satisfaction Program. (2012 model year repair suspended) Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as designed will limit speed under certain conditions. The EPA has approved General Motor?s request to remove the emission control system speed limitations on…
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10134546May 13, 2016Equipment, Back-over prevention (rear camera). This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, and park assist symbol position wrong in rear view camera.
• 10134545May 13, 2016Electrical system. This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
• 10114110May 12, 2016Vehicle speed control. This engineering information bulletin announces the end for need for information on shake or shudder on light throttle acceleration or steady state cruise from the field.
• 10126047May 11, 2016Tires. 29110 - Customer Satisfaction Program. (Customer Letter Mailing) Certain 2014-2016 model year Chevrolet Silverado and GMC Sierra model vehicles equipped with a full size spare tire and road wheel (SEO 00A) may have been built without a Tire Pressure Monitoring (TPM) sensor installed in the spare tire. If the spare tire was to be used and the TPMS programmed to coordinate with the wheels in use, a tire pressure…
• 10134536May 6, 2016Equipment. This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10126041May 5, 2016Electrical system. 23950 - Customer Satisfactory Program. These vehicles may have been assembled without certain software updates and components. The missing software and components could include, depending on the vehicle: (i) updated software for the sensing and diagnostic module (SDM), the transmission control module (TCM), and/or the body control module (BCM); (ii) left and/or right ?wishbone?
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083893Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10137769Apr 26, 2016Transmission and drivetrain. 39370 ? Service Update Bulletin. On vehicles equipped with an 8-speed automatic transmission, the C-1-3-5-6-7 piston assembly internal to the transmission may be out of specification resulting in potential shift quality and long term durability issues. Dealers are to replace the transmission.
• 10083856Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078740Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078562Apr 25, 2016Transmission and drivetrain. This engineering information bulletin is requesting information from the dealers on a customer concern that a service 4wd message displayed on the dic and dtc c0398 set within the transfer case control module.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083765Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Phone will not connect to android auto.
• 10083587Apr 22, 2016Equipment. This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.
• 10083561Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio system inoperative. The technician is to call the general motors technical assistance center with the findings from the questions provided.
• 10078548Apr 22, 2016Equipment. This informational bulletin announces that gm is offering an android auto feature upgrade for 2016 model year vehicles.
• 10078545Apr 22, 2016Equipment. This technical bulletin provides a procedure to replace the propeller shaft with a revised part when a broken propeller shaft or u-joint is found.
• 10083891Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078739Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.

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