2016 Chevrolet Silverado 2500 Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114969Dec 15, 2015Engine cooling, Equipment. This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine.
• 10114968Dec 14, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10114967Dec 14, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a "Service Front Camera" message on the Driver Information Center. Technician may find Diagnostic Trouble Code U023A and or U026A set in the Instrument Panel Cluster and or Body Control Module. Engineering is aware of this concern and working on new software to resolve this concern. Technician should not…
• 10114958Dec 11, 2015Brakes. This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates.
• 10114957Dec 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when…
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10248438Dec 1, 2015Electrical system, Brakes. Harness Trapped Under MBEC
• 10248426Dec 1, 2015Air bags. SDM Stud Misalignment
• 10248425Dec 1, 2015Air bags. SDM Stud Misalignment
• 10246600Dec 1, 2015Air bags. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10201125Dec 1, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Information on Inside Rear view Mirror and Camera Loose
• 10201118Dec 1, 2015Electrical system, Transmission and drivetrain. Recovery Process from a Controller Reprogramming Interruption
• 10201103Dec 1, 2015Equipment, Engine. Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set
• 10201102Dec 1, 2015Fuel system, Engine cooling, Engine. Information on Diesel Exhaust Fluid (DEF) Filing Instructions, Frozen Tank Status and General Information
• 10201101Dec 1, 2015Equipment. Information on Mounting Points for Pickup Box Accessories
• 10201100Dec 1, 2015Engine, Engine cooling. New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
• 10201099Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190387Dec 1, 2015Transmission and drivetrain, Electrical system. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During…
• 10190380Dec 1, 2015Engine cooling. Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information In operating temperatures of 15°F (−9°C) or less, customers may comment on an “Exhaust Fluid Range” message displaying on the DIC even though the DEF fluid has been filled. When the DEF is frozen, the level sensor cannot determine the fluid level in the tank. If this occurs the logic of the PCM will…
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115142Nov 30, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115137Nov 25, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10115136Nov 25, 2015Electrical system, Steering, Lane departure. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. For 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has…
• 10115135Nov 25, 2015Lane departure, Steering, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. If the vehicle is in reverse, the rear vision camera will display "Rear Park Assist Symbols Unavailable" and does not have Regular Production Option Code UD5 or UD7 the radio…
• 10250040Nov 24, 2015Fuel system. Information on Ordering New Delphi Style Fuel Pump
• 10137254Nov 24, 2015Fuel system. This informational bulletin provides information for dealership personnel and technicians that when replacing the fuel pump, the vehicle should be serviced with the same style high pressure fuel pipe and SIDI fuel pump it was equipped with.
• 10137253Nov 24, 2015Engine. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10137248Nov 20, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
• 10115125Nov 20, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10137235Nov 12, 2015Exterior lighting. This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 10115119Nov 12, 2015Steering, Electrical system, Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605…
• 10115114Nov 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10075749Nov 10, 2015Brakes, Electrical system. Summary to be provided on a future date.
• 10115107Nov 9, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the…
• 10115105Nov 9, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10115104Nov 9, 2015Equipment. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10137226Nov 6, 2015Transmission and drivetrain. This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
• 10115093Nov 4, 2015Fuel system, Other or unknown. This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
• 10137215Nov 3, 2015Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10114935Oct 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on or reduced power message. Technician may find Diagnostic Trouble Codes P0106, P0107, P0697, P2122, P2123, P2127, P2128 and P2138.
• 10114934Oct 29, 2015Equipment. This Preliminary Information communication provides information to the technician about being to achieve pre-load when setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating…

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